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The Quality Academy

The Quality Academy. Western Technical College Performance Excellence at the Program Level Tracy Dryden September 2011. Western’s Performance Excellence Journey. Reaffirmation of Accreditation – 2014. AQIP Documentation – June 2012. AQIP Baldrige Option – April 2011.

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The Quality Academy

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  1. The Quality Academy Western Technical College Performance Excellence at the Program Level Tracy Dryden September 2011

  2. Western’s Performance Excellence Journey Reaffirmation of Accreditation – 2014 AQIP Documentation – June 2012 AQIP Baldrige Option – April 2011 WFA Site Visit – October 2011 Wisconsin Forward Award Application – July 2011 College Policy – Baldrige Criteria for Performance Excellence - 2011 AQIP Reaffirmation of Accreditation - 2008 Excellence as a College Value - 2010 QRP Baldrige Application - 2008 AQIP Systems Portfolio - 2007 Baldrige Application - 2006 AQIP Accreditation Check Up Visit - 2006 Wisconsin Forward Award Application - 2006 AQIP Systems Portfolio - 2004 Balanced Scorecard - 2005 Wisconsin Forward Award Application - 2002 AQIP for Accreditation Model - 2000 Baldrige Application - 2002 Wisconsin Forward Award Application - 1999

  3. Western’s Performance Excellence Journey • All programs in QRP at all times • In-depth, comprehensive review every three years • Alignment with Academic Master Plan, College Strategic Plan, college and program accreditation, TSA

  4. Professional Development Day 2011

  5. Quality Academy Part One • Launches comprehensive program review – 15-20 programs • Introduction to the QRP • Introduction to the program scorecard • Outcome – Draft of program improvement plan • 2-3 areas of focus • Alignment with Academic Master Plan • Alignment with College Strategic Plan

  6. Quality Academy Part One – Data and Information • In advance • Results of Student Learning Outcomes Assessment process • Curriculum map • 2009-2010 QRP program scorecard • QRP scorecard data definitions • Existing program improvement plan and curriculum status report • At the academy • Results of current student survey • Labor market projection report – EMSI • 5-year enrollment history • Past 3 years Graduate Follow Up • Most current QRP scorecard • TSA status

  7. Quality Academy Part Two • One year QRP follow up on 15-20 programs • Review program scorecard and other data • Outcome – Revised program improvement plan; results • 2-3 areas of focus • Alignment with Academic Master Plan • Alignment with College Strategic Plan • Create program curriculum maps

  8. Quality Academy Part Two – Data and Information • In advance • Labor market projection report – EMSI • 5-year enrollment history • Past 3 years Graduate Follow Up • At the academy • Results of current student survey • Results of Student Learning Outcomes Assessment process • Curriculum map • Most current QRP scorecard • QRP scorecard data definitions • Existing program improvement plan and curriculum status report • TSA Status

  9. Tools for Program Excellence • Designed for all remaining programs • Online tool kit • Scorecards • Labor market information • Student learning outcomes results information • Enrollment trends • Curriculum status • TSA status • Revisit “old” QRP plans

  10. Results • All programs involved in performance excellence activities • Involvement of other stakeholders • Students services • Marketing • Administration • QRP plans – living and breathing documents • Alignment

  11. Challenges • Preparation • Data overwhelming • Post-academy follow up to complete QRP plans • Sheer volume

  12. Benefits • Learning community – synergy – best practice sharing • Reduction in individual program meetings • Systematic and tied to college performance excellence • QRP becomes part of the way we operate as an organization

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