120 likes | 235 Vues
The monthly management meeting for Kannur SSA held on Wednesday, September 26, 2012, focused on the Fault Rate and Mean Time to Repair (MTTR) for August 2012, utilizing data from the Call Detail Record (CDR). Key discussions included analyzing the fault rate, strategies for reducing MTTR, and overarching trends that impact service quality. The meeting aims to ensure efficient management and timely resolution of faults to improve customer satisfaction and operational performance in the telecom sector.
E N D
MONTHLY SSA MANAGEMENT MEETING KANNUR SSA BSNL BHAVAN, KANNUR ****** Wednesday, the 26th SEPTEMBER 2012