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This book by Amod Kumar, District Magistrate of Sitapur, explores why India must embrace e-Governance for development, highlighting success stories like Bhoomi and Railway Reservation System. It delves into key factors like infrastructure, change management, and business process reengineering, outlining milestones and lessons learnt for a more transparent and efficient governance system.
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Digital India: 2020 By For an e-Governed Nation Amod Kumar District Magistrate, Sitapur
Our President’s vision Developed Country by 2020
India can’t be a Developed Country if It is not e-Governed
Our Past Successes • Bhoomi • Railway Reservation System • Banks • E-Seva
Key factors – Infrastructure • Electricity in all Indian villages • Connectivity up to last mile • E-literacy up to village level
Key factors – Change Management • Large scale training • Stirring of expectations • Motivation • Amendments in Laws/Acts to make them e-friendly
Key factors – Business Process reengineering • Viable business model for kiosks • Use of innovative technologies • New services to kiosks • Allow private services also from kiosks
Key Milestones • Large scale training • Stirring of expectations • Motivation • Amendments in Laws/Acts to make them e-friendly
Lessons Learnt • No subsidies and loans • First increase the no.of services delivered through kiosks and then increase their reach in rural areas • Kiosks must be self-sustainable and profit driven • A combination of govt. and private services to be delivered through kiosks to ensure sustainability • Better copy than reinvent the wheel • Seeing is believing • Team spirit (giving credit/appreciation/freedom) • Best is the enemy of good • Failure is the pillar of success • Socializing helps • No subsidies • Strategy (calculated moves) • Use of media and politicians • No need to be a technocrat