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Discover how the Community Engagement Process (CEP) empowers Lions clubs to boost member involvement and effectively serve their communities. CEP is a two-part approach consisting of a Member Survey and a Community Assessment. The Member Survey gathers opinions on club operations and activities, fostering member satisfaction and engagement. The Community Assessment identifies local needs and opportunities for partnership, ensuring your club's projects remain relevant and impactful. Learn more about CEP today and strengthen your Lions Club!
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CLUB EXCELLENCE PROCESS(CEP) WAYS TO IMPROVE YOUR CLUB
WHY CEP? PLAY VIDEO
WHAT IS CEP? • CEP is a process to provide all Lions with ways to strengthen their club, both in member involvement and community involvement • CEP consists of two parts: • Member Survey • Community Assessment
MEMBER SURVEY • Essentially, is finding out, and acting upon, what members think about the club environment and club operations • Survey is simple, direct, and tailorable • Survey should be conducted at the beginning of the Lion’s Year • Survey should be given to new member after six-moths in the club
MEMBER SURVEY • Survey Topics: • Club Meetings • Membership • Club Activities • Personal Satisfaction • Can add specific questions - “how often should we have a program – once a month, every other month, other?” • Always include a comment box so members may add anything they deem important relative to the topic
MEMBER SURVEY • Conduct during a dinner meeting • SCORE: 0 = NEVER 4 = ALWAYS TIMELY FEEDBACK ACTION PLAN/FIXES
COMMUNITY ASSESSMENT • Essentially, is looking within your service area to identify possible activities, events to change, conduct, support, and organizations to partner • Four assessment focus areas: • What kind of volunteer services your area needs • Which projects and programs are important to the people in your area • Are your club’s service projects still needed in your area • Are other organizations in your area providing similar services • All members are involved • Know your club’s resources and capabilities
COMMUNITY ASSESSMENT LIONS ACTIVITIES/PROJECTS ASSESSMENT POINTS Where can they come together? Sight & Hearing Scholarships Bland Diabetes Peace Poster Reading Program Senior Citizens Health Fairs Food Baskets/Kitchens Safety Youth Camp …………. Schools Libraries Social Services Volunteer Groups American Legion/VFW Park Service Environmental Groups Police Department Hospitals/Clinics Fire Department Scouts ………… WE SERVE
SUMMARYBENFITS • Survey • Member Perspective = Involvement • Changes = Positive Movement & Satisfaction • Assessment • - Better Understanding of Community Needs = Optimizes Club Resources to Needs • - Improves Club Visibility = Improves Potential for New Members
SUMMARYSUPPORT • LCI Documents: • Member Survey – ME15b and ME15 • Community Assessment – MK9 • D24A Global Leadership Team (GLT) • Workshop on the survey or assessment, or both