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The Importance of Feedback in Learning

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  1. Feedback

  2. Feedback • Learning depends on self-regulation • Self regulation depends on learners being able to access information that tells them the gap between where they are and where they need to be • Feedback is therefore ‘the lifeblood of learning’…. @NHS_HealthEdEng

  3. feedback

  4. What is…. • …your experience of receiving feedback? • …your experience of giving feedback? @NHS_HealthEdEng

  5. Literature shows feedback often useless and sometimes counter-productive @NHS_HealthEdEng

  6. Feedback is only one source of cue about learning and performance Acceptance and uptake of feedback is complex and not assured Depends on; • Learner perceptions of evaluator credibility as role model • Learner receptivity to constructive criticism • Alignment with learner’s learning goals and self-assessment @NHS_HealthEdEng

  7. Can we establish some general principles for giving feedback? @NHS_HealthEdEng

  8. Principles of feedback in the clinical setting • Make it normal a everyday thing • Ensure that learners are clear about the criteria against which their performance will be judged. • Feedback at the time of an event or shortly afterwards. • Feedback should be limited to one or two items only • Make sure it is a two-way conversation • Check the learner understands the feedback @NHS_HealthEdEng

  9. The Conscious Competence Model

  10. Johari’s Window

  11. Miller’s PyramidLinking knowledge to skills

  12. What feedback models do you know? @NHS_HealthEdEng

  13. Pendleton’s Rules… …problems? @NHS_HealthEdEng

  14. ALOBA Agenda– led Outcomes Based Analysis; • Agenda - ask the learner to highlight problem areas • Define Outcomes- what do we want to achieve • Elicit the learner’s thoughts and feelings and get him/her to make suggestions about how things could be better • Involve the group in problem solving • Facilitator then makes suggestions and generalises the learning • Check everyone happy that the agenda is covered and feedback appropriate @NHS_HealthEdEng

  15. SET-GO • What do you See • What Else do you see • What do you Think (encourage the learner to reflect and problem-solve) then to group: • What Goal would we like to achieve • Any Offers of how to get there (rehearse suggestions as appropriate @NHS_HealthEdEng

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