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Overview of E-Government Team Structure and Roles as of August 2010

This document outlines the organizational structure and team roles within the E-Government division, detailing the key positions and their responsibilities. It includes information on FTE allocations for senior management, technical services, project leaders, application development, ICT support, and security roles. Highlights include the roles of the Head of E-Government, Records & Information Manager, CRM Systems Manager, and various development and support officers. The team's collective expertise is aimed at enhancing governmental services through technological advancements.

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Overview of E-Government Team Structure and Roles as of August 2010

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  1. Head of E-Government Dave Muggeridge 1 FTE Records & Information Mgr 1 FTE Technical Services Mgr Chris Walker 1 FTE Bus. Supp & Dev Mgr Doug Hough 1 FTE Finance/Logistics Mgr Mark Lilley 1 FTE Project Leaders/BAs 3 FTE CRM Systems Mgr Kevin Alcock 1 FTE Applications Dev Mgr Phil Welch 1 FTE ICT Service Desk Mgr Edward Czok 1 FTE Systems Support Mgr Stuart Hough 1 FTE Communications Mgr Tony Kettle 1 FTE IT Security Mgr John Walker 1 FTE Infrastructure Dev Mgr Tony Gregory 1 FTE Snr SAP Developers 2 FTE SAP Dev and Support Officer EBP 1 FTE ABAP/BW Developer 1 FTE Snr SAP Developer 1 FTE SAP Developers 1 FTE SAP Support and Dev (RM/Forms) 1 FTE Finance Support CRM 1 FTE Interim Snr Apps Developer 1 FTE Applications Developers 4.58 FTE Senior Infra Dev Officer 1 FTE Infrastructure Dev Officers 4 FTE IT Security Officer 1 FTE Schools IT Support Officer 1 FTE Asset Management Officer n 1 FTE SAP Netweaver/Basis Offs 2 FTE Communications Engineers 3 FTE E-Government As at August 2010 Snr System Training/ Supp Officer 1 FTE Snr Systems Supp Officer 1 FTE - Vacant Systems Support Officers 4 FTE Systems Support Admin 1 FTE Snr Customer Supp Eng. 1 FTE Customer Support Engs 7 FTE Customer Support Officer 1 FTE

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