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This overview explores the dynamics of job satisfaction in the American workplace during 2012, highlighting unemployment rates, economic conditions, and the specific context of healthcare professionals at Hebrew Health Care, Inc. Despite rising employment rates, various sectors exhibited differing levels of job satisfaction. The brief analyzes survey data from Accenture and Morehead Associates, discusses dissatisfaction reasons, and suggests improvements for healthcare organizations aiming to enhance employee morale and patient care effectiveness.
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The American Workplace: Fun or Fickle? How Healthcare, Hebrew Health Care Inc., and the Economy Play a Role in the Turbulent Times of 2012
Brief Overview: Where America Stands • Unemployment • National- • 8.2% as of May 2012 • Connecticut- • 7.8% as of May 2012 • Increasing employment rates Difference of .4%
American Job Satisfaction: • Job Satisfaction/Dissatisfaction Rates • Accenture Survey • Most Satisfying Professions • Least Satisfying Professions • Reasons behind dissatisfaction
American Job Satisfaction in Healthcare: • Job Satisfaction/Dissatisfaction Rates • Morehead Associates Survey • Most Satisfying Professions • Least Satisfying Professions • Reasons behind dissatisfaction
The Relationship? • Job satisfaction in other aspects of the economy and healthcare • Patient’s effect on healthcare
Review of Hebrew Health Care: • July 2012- 768 Employees (inc. SummerWood) • 121 males • 657 females • Doctors- 15 • Administrative staff- 36 • SummerWood- 58 • Remainder- 649
Hebrew Health Care Employee Satisfaction: • How happy were HHC employees? • Overall, mostly satisfied • Chief complaints/issues • Communication!
What can HHC do to improve employee satisfaction? • Job Satisfaction in healthcare • Job Satisfaction with HHC • What is in HHC’s means to improve employee satisfaction? How do they relate?
Sources Used: • http://www.bls.gov/iag/tgs/iag_index_alpha.htm • http://data.bls.gov/timeseries/LNS14000000 • http://www.bls.gov/news.release/empsit.nr0.htm/ • http://www.shrm.org/research/surveyfindings/articles/documents/11-0618%20job_satisfaction_fnl.pdf • ftp://ftp.bls.gov/pub/suppl/empsit.tab2.txt • http://pcpr.beagooddoctor.org/home/files/documents/Why_You_Shouldnt_Go_Into_Medicine.ppt#270,13,Expectations of the Med Student • http://pcpr.beagooddoctor.org/home/projects/the-case-against-a-medical-career • http://drsresource.com/reasons-for-physician-dissatisfaction-with-employment/ • http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-IWD-Research-Deck-2012-FINAL.pdf • http://www.careerbliss.com/happiest-and-unhappiest-jobs-17/
Sources Used: (cont.) • http://www.info-now.com/typo3conf/ext/p2wlib/pi1/press2web/html/userimg/FORUM/Hospital%20Study%20-Relationship%20Btwn%20Emp.%20Satisfaction%20and%20Pt.%20Experiences.pdf • http://www.ama-assn.org/amednews/2012/06/11/bisb0611.htm • http://www.census.gov/compendia/statab/2012/tables/12s0164.pdf