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CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11

CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11. SAP Integration Scorecard. Status Date: Wk Ending 5.20.11. Last week. This week. Trend. 2. SAP Integration: Escalated Issue & Risk Mgmt Summary. 3.

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CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11

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  1. CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11

  2. SAP Integration Scorecard Status Date: Wk Ending 5.20.11 Last week This week Trend 2

  3. SAP Integration: Escalated Issue & Risk Mgmt Summary 3

  4. SAP Integration: Escalated Issue & Risk Mgmt Summary (cont.) 4

  5. SAP Integration: Escalated Issue & Risk Mgmt Summary (cont.) 5

  6. Configuration Build - Planned v Actual Bertke Escher Status Date: Wk Ending 5.20.11 Last week This week Trend Chart: Completed Configuration • Executive Summary • Configuration item count: 219* • Note*: Change in FI inventory pending formal CR approval • 5/20 - Actual vs. Plan Complete : 67% (effort) Complete vs. 60% Target • Note: 131 Objects completed vs. 131 (Revised) Plan • Configuration Action Item: • PS/AM: Object inventory & revised build plan recommendation in progress [due: 5.27] Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 6

  7. Status Date: Wk Ending 5.20.11 Blueprint: SAP FD Wrap Up - Planned v Actual Bertke Escher Last week This week Trend Chart: Complete & Approved FDs • Executive Summary • RICEFW InventoryCount: 227 • Note: Change for WE 05.20 per approved CRs • 5/20 - Actual vs. Plan Complete : 174Completed FDs vs. 181 Planned • 22 In Progress // 2 Not Started // 29 On Hold • Action Required Summary: • HCM: 21 On Hold w/ no target dates published • PS: 5 On Hold w/ no target date • FI: 2 Pending Approval; 1 pending de-scope (move to BI) • P2P: 3 On Hold (SUS decision) Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 7

  8. SAP Blueprint & Functional Design Wrap Up Summary as of Week Ending 5/20/11 53 Total Outstanding 8

  9. SAP Blueprint & Functional Design Wrap Up Summary as of Week Ending 5/20/11 53 Total Outstanding 9

  10. Development: SAP TD - Planned v Actual Kiran Das, Jake Ford Status Date: Wk Ending 5.20.11 Last week This week Trend Chart: Complete & Approved TDs • Executive Summary • RICEFW InventoryCount: 202* • Note: FD Variance per No Dev required • 5/20 - Actual vs. Plan Complete : 126 Completed vs. 128 (Revise) Plan • Approved - 123 TDs | Pending - 3 TDs • In Progress: 19 TDs • KT In Progress or Pending: 29TDs • TD Action Items: • MM: Revised FDs require updates, confirming TD rework effort; • HCM/PS: Revised completion dates dependent on closure of open issues Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 10

  11. Development: SAP CDUT - Planned v Actual Kiran Das, Jake Ford Status Date: Wk Ending 5.20.11 Last week This week Trend Chart: Complete & Approved RICEFW Build • Executive Summary • RICEFW InventoryCount: 202* • Note: FD Variance per No Dev required* • 5/20 Target vs. Actual: 73 Completed vs. 67 Planned • Approved - 30 | Pending – 43 TDs • Build In Progress: 25 Objects • KT In Progress or Pending: 25 TDs • Build Plan: Baseline Plan updated to account for items taken off hold; plan excludes confirmed dates for On Hold items (HCM/HR, PS and P2P) Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 11

  12. Development: Legacy Q TDs – Planned v Actual Chris Tweedy, Denise Aveline Status Date: Wk Ending 5.20.11 Last week This week Trend Chart: Completed & Approved TDs • Executive Summary • RICEFW InventoryCount: 997 • 5/20 - Actual vs. Plan Complete: 222 Complete vs. (revised) Plan of 236 • Pending Approval: 9 TDs: • In Progress: 395 TDs • Open Functional Specs: (13/282 ) Tax, CPE, IT Tools - Target 5/20 24%Group Target Variance: (14) TDs WE 5.20 Output: +51 TDs Variance from Plan: -2% Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 12

  13. Development: Legacy Q CDUT – Planned v Actual Chris Tweedy, Denise Aveline Status Date: Wk Ending 5.13.11 Last week This week Trend Chart: Completed & Approved Build • Executive Summary • RICEFW InventoryCount: 997 • 5/20 - Actual vs. Plan Complete: 10 Complete vs. 14 Planned • In Progress: 33 Build Objects in progress (25 Finance & 8 P2P) • Confirmed Plan - Pending: The following represents a drafted PMO plan; confirmed Build plans being completed with Functional Teams WE 5.13 Output: +1 Object 1%Group Target Variance from Plan: -0% DRAFT Plan Under Review Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 13

  14. Legacy CTL TD–Planned v Actual Brandon West, Jake Ford, Vern Hatmaker, Jennifer Kemp, Neil Leguillow Status Date: Wk Ending 5.20.11 Chart: Complete & Approved TDs • Executive Summary • Object InventoryCount: 261* • Overall – TD: 20% Complete vs. 19% Planned • 5/20 Plan to Actual - TD: 49 Planned vs. 51 Actual (6 incremental) • Note – FD Completion: 4 from FW/BM & 47 from CPR • Yellow Status Driver(s) • WTX & RE: Pending scope lock & TD/Build Plan [target date: 6/3] • FW/BM: Revised TD/Build plan per add’l scope & complexity changes [target date: 5/27] Variance Total: +2 TDs WE 5.20 Output: +6 approved TDs 19%Group Target Variance from Plan: +1% Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 14

  15. Legacy CTL Build – Planned v Actual Brandon West, Jake Ford, Vern Hatmaker, Jennifer Kemp, Neil Leguillow Status Date: Wk Ending 5.20.11 Chart: Complete & Approved Builds • Executive Summary • Object InventoryCount: 261 • Overall – Build: 5% Complete vs. 6% Planned • 5/20 Plan to Actual: 15 Planned vs. 12 Actual (1 incremental) • Yellow Status Driver(s): See CTL TD slide (14) Variance Total:3 TDs WE 5.20 Output: 1 approved Builds 6%Group Target Variance from Plan: -1% Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 15

  16. Change Management & Training – Team StatusDenise Lee, Toni Solano, Karen Farwell Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Deliverable Completion Progress • SAP Change Mgmt & Training • Base-lined current business/change impact info, agreed format, planned for completion • Continued building stakeholder approach • Engaged Program Steering Committee on topic of business readiness and agreed next steps • Completed installation of UPK on production servers • Met with Assima (training product vendor) • Finalized deliverable templates for Training Plan, Communication Plan, and Change Impacts • Initialized process for unplanned training requests from other teams, other projects • Planned approach for QC training, to be validated by Testing • Conducted CTL/Qwest Communication vehicle audit • Non-ERP Status (Business Readiness) • Overall Green Status Key Activities for Next Week • Sign-off Communication Strategy & Stakeholder Assessment • Advance Business/Change Impacts for revised 6/3 deadline • Meet with Testing team re QC training approach • Understand BPC training needs and introduce CR as needed • Conduct content testing on TEDS • Start migrating UPK content from development to production server • Create mock up for project website • Conduct 1:1 discussions with Program Steering Committee members • Schedule CMT deep dive for week of 6/13 Issues & Risks – New Only 16

  17. Tech Architecture – Team StatusJake Ford, Mike Sportack Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Deliverable Completion Progress • Transports: Applied this week’s approved ECD transports to TRN. This brings the box in synch with ECD. • SAP Security: Met with the SAP Security. Confirmed the team structure and the need for project workplan. Decided to have new roles tested in early test iterations; all role driven testing during UAT. • IBM Sizing: Awaiting response from IBM on the submitted hardware sizing sheet. This should confirm the capabilities of the SAP production machine. • HR Support Packs: Awaiting confirmation from the HR functional leads on the strategy for mitigating the risks of applying during UAT. • Payroll Test System: Gathered requirements for the build of the new environment. Finalize possible interfaces with Qwest time systems and SAP EP (ESS/MSS). • On-going Maintenance Areas: • Apply SAP Code Inspector to support adherence to coding standards. • Issue and updates SAP IDs for both the offshore and onshore teams • Perform technical support and maintenance on the SBN and TRN instances. • Provide technical design guidance to the technical and functional teams. Key Activities for Next Week • Build project workplan for Security work and confirm the schedule with Mary and the team. • Acquire deeper technical details and requirements on the Vertex O Series implementation. • Review and communicate the IBM hardware sizing results. • Continue documenting all systems, their architectures (dev, QA, Prod) and their methods of communication in the integrated environment. • Build and review a list of next week’s new ECD transports slated to be applied to TRN. • Continue to employ Code Inspector to help analyze code quality and enforce standards. Issues & Risks – New Only

  18. Status Date: Week Ending 5.20.11 Conversion/Cutover– Team StatusCenturyLink – SAP Work stream Sudhakar Bhaskar, Jake Ford, Brian Liedtke Last week This week Trend Status Summary Deliverable Completion Progress • YELLOW Status Driver(s): • Framework in place to speed up conversion finalizations; straw man for conversions being reviewed for fit/ data verification criteria • Reviewed P2P SAP Mapping Documents • Applications as part of conversions: 173 • Tech Spec Completion Status: • Legacy Conversion (72) • P2P: 0/15 • P&A: 0/24 • GA: 0/1 (2 CRs pending) • HCM: 13/32 • SAP Mapping Documents (65) • P2P: 0/10 (0%) • P&A: 0/15 (0%) • GA: 0/1 – (2 CRs – Invoices & Tracker) • HCM: 13/39 • SAP Conversion (18) • P2P: 9/9 • P&A: 7/8 • GA: 0/1 (2 CRs pending) • HCM: N/A Key Activities for Next Week • Review and begin to populate the SAP Mapping Documents to complete Legacy Tech Specs. • Gather inputs from all process teams to complete the straw man Mock Conversion plan. This is in preparation for SIT1. Team leads complete 1st draft by 5/27. • Continue developing integrated conversion plans and requirements. Issues & Risks – New Only 18

  19. SAP Reporting / BI – Team Status Brian Clement, Doniesha Miller Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary • YELLOW Status Driver(s): Requirement scope lock for each Process work-stream on track for 6/3 requirements/ scope lock: • Finance: Conducted requirements gathering discussions for Regulatory and Capital reporting. Continuation of FICUS data mapping exercises; watch item: progress against 6/3 target date is behind plan • P2P: Submitted six reporting functional specifications for business owner sign off . Reports are to be turned over for technical design this week;. • P&A: Already conducted several meetings and closing out requirements gathering sessions;. • HR: Met with HR business owners to discuss reporting requirements and 6/3 timeline;. • Current BI Reporting inventory: 41 reports submitted for review and development. • Functional Specs for 31pending sign-off from Bus owners; working to close out all by we 5.27 • Technical specifications in progress for (4) reports approved - Cycle Time, Point of Sale, Contract Headers, and HR Director Manager. Will begin technical specs for 6 additional P2P reports this week. Deliverable Completion Progress Key Activities for Next Week • Deliver next set up functional specifications to development team • Requirements gathering sessions wrap-up • Support on-going BI reporting requirements definition with focus on Finance and HR Issues & Risks – New Only 19

  20. Testing – Team StatusLandi Foster, Alex Bohl, Mike Schwein Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Deliverable Completion Progress • Continued development in Integrated Test Timeline • Defined requirements for Mock Conversion schedule • Defined a proposed Parallel Payroll Test timeline • Confirmed Legacy Q Test Coordinators for Test • Continued Tools Preparation • Confirmed connectivity for onshore resources for Qwest QC Instance. Offshore confirmation pending. • Began Tools requirements definition (configurations & metrics reporting, etc.) • Began plans for QC Training with the Training Team • Continued Test Preparation with Functional Teams • P2P – 225 unique scripts identified, 16 in-stream • HCM – 212 unique scripts identified, 0 in-streams • FI – 51 unique scripts identified, 0 in-streams • PS/Assets – 58 unique scripts identified, 0 in-streams Key Activities for Next Week • Continue to work through Integrated Test Timeline dependencies across Development, Conversion, & Tech Arch • Continue Test Prep work with SAP Functional Teams to build out Business Process Model with Test Scenarios / Scripts • Continue Legacy Q & Legacy CTL Teams Test scope / plans & identification Test Coordinators for testing & support • Conduct offshore connectivity test of Quality Center & define Configuration / Training requirements • Define Plans for Integrated Test Prep Workshops (SAP, Legacy CTL & Q) for Integration Test Scenarios Issues & Risks – New Only

  21. Status Date: Wk Ending 5.20.11 Procure to Pay – Team StatusCenturyLink – SAP Work stream Cam Nolan, Fritz Ticar Last week This week Trend Status Summary Deliverable Completion Progress • Finalize initial test script repository with Test lead. • Engaged on Conversion Team activities • Completed RICEF Configuration Documents • Engaged in WTX discussions. WTX Team set up weekly follow up meetings to ensure alignment • Outstanding RICEF FD work pending Portal direction Key Activities for Next Week Issues & Risks – New Only • Support TD, KT & build progress • Support Legacy Qwest TD process • Support Test process • Support Conversion Process 21

  22. Status Date: Wk Ending 5.20.11 Procure to Pay – Team Status Qwest Procurement Work streamBill Milligan, Mary Sanders and Rich Wyn Last week This week Trend Status Summary Deliverable Completion Progress • YELLOW Status Driver(s): Yellow pending decision on procurement strategy. • Issue resolution – reduced all open issues to 14 • 2 of 14 issues were just opened • 98 TS started out of 98 = 100% • 28 TS Completed out of 98 • 60 TS To Be Completed • 10 TS Are in CCB pending de-scoping • – not working on these TS’s • CCB Decisions • De-scoped = x Specs • Increased scope = x Spec Key Activities for Next Week Issues & Risks – New Only • TS Completion Schedule • Week 5/23 = 22 • Week 5/30 = 24 • Week 6/6 = 12 • Week 7/11 = 2 • Start development for the 28 completed TD’s • SUS/SRM/CLM funding decision

  23. Finance – Team StatusCenturyLink – SAP Work stream Brian Braxton, Lakeshia Baptiste, Kirk Schamel Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Deliverable Completion Progress • Yellow Status Driver(s): Closure of 3 past due FDs: • CRs Pending • QPAS - aligned that data source will be BI report • Extract and Load Invoice and Payment data  into the AP Vendor Extranet – SRM SUS • Open Vendor Invoices AP Conversion submitted to Brian for approval 5/24 • Configuration Progress • Special Ledger configuration completed by 5/27 • GL Integration configuration completed by 6/3 • Internal Order configuration completed by 6/3 • Confirm E2E Internal Order requirements • Indirect tax configuration to support International by 6/3 • Cash Mgmt configuration completed by 6/24 • Depending on Treasury project go/no go decision Key Activities for Next Week Issues & Risks – New Only • Continue configuration in TRN; evaluate completion plan targets per outstanding Segment Reporting issue/decision • Continue solution prototype for management and regulatory reporting • Continue design integration workshops – Assets, International accounting • Continue conversion mapping and test prep activities 23

  24. Finance – Team Status Qwest Work stream - General Accounting, Accounts Payable, Revenue JournalsAileen Karamaroudis, Jim O’Keefe, John Quickstad (Tax), Bob Kulp (CPE) Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Deliverable Completion Progress • RED Status Driver(s): Red pending review of AP/GA plan. • Approved: 163/475 (34%) • 8 Revenue Journal • 79 GA/AP • 76 Billing • Drafted: 180/475 (37%) • 76 Revenue Journal • 100 GA/AP • 4 Billing • Tech Spec Blocks: • 2 issues remain open (Block-Start) (ConvUnc Prop) • 2 issues remain open (Block-Finish) (Invoice ID, CPID) • CPE-E2E Blueprint/Func Specs Verbal Approval Received • Tax Func Spec Drafted Key Activities for Next Week Issues & Risks – New Only • Finish Field Mapping/Resolve blocked issues • Approve Tax Functional Specs (Incremental Use Tax) • Receive formal approvals CPE-E2E Func Specs • Remaining Tech Specs to be Approved: • Revenue Journal (65 remain, all drafted over 75%) • GA/AP (190 remain, 100 drafted) • Billing (11, 4 drafted)

  25. Status Date: Wk Ending 5.20.11 HR Time & Payroll – Team StatusCenturyLink SAP Work stream Ed Buckley, Noemi Aguilar Last week This week Trend Status Summary Deliverable Completion Progress • Yellow Status Driver(s): Tracking YELLOW per outstanding FDs (on hold or in progress) against revised target dates (see slide 9). • Completed garnishment ACH/Check configuration • Worked on configuration of absences/attendances, worksites, and work schedules • Continued configuration design solutioning • Confirmed work schedule conversion approach • Provided 3 updated FDs w/TS to Dev team • Started impact analysis of TOP policy changes to Time solution Key Activities for Next Week Issues & Risks – New Only • Complete past due configuration for represented employees- garnishment letters & work on config due on Monday 5/30- work schedules, attendances, non benefit deductions, etc.(8 total), Potentially descope 2 • Provide Dev team with 6 updated FDs • Continue to work with Legacy on Payroll conversion • Continue assessment of pending policy/pay decisions to solution

  26. HR-Payroll– Team StatusQwest HR Work Stream Bob Platt Status Date: Wk Ending 5.20.11 Status Date: Wk Ending 4.8.11 Last week Last week Last week Last week This week This week This week This week Trend Trend Trend Trend Status Summary Deliverable Completion Progress • YELLOW Status Driver(s): • RICEFW Technical Specs: • Q- Conversions: • HR Sub Team- (Pace) • 10/19 (Completed) • 16/19 (In Progress or Completed) • Payroll Sub Team- (Pace) • 5/11 (Completed) • 9/11 (In Progress or Completed) • Q- Time Feeder Interfaces: • Time Sub Teams- (Pace) • 0/9 (Completed ) • 9/9 (In Progress) • RICEFW Build: • Q- Conversions • HR Sub Team • 9/19 (Completed) Key Activities for Next Week • Continue progressing against published RICEF TD & Build Plan Issues & Risks – New Only 26

  27. HR Benefits/Self Service – Team StatusCenturyLink SAP Work stream Deborah Freeman, Humberto Saenz, Jesslyna De Rozario Status Date: Wk Ending 5.20.11 Last week This week Trend Status Date: Wk Ending 4.8.11 Status Summary Status Summary Deliverable Completion Progress • YELLOW Status Driver(s): Pending wrap up for outstanding (SAP) Functional Specs (see slide 9) • Continued Functional Spec reviews of RICEFW Objects • Completed 3 Functional Specs Approved for TS • Removed 1 Conversion Spec from Scope • Conducted vendor meeting with Sedgwick for Workers Comp Eligibility File • Conducted review of Date Mapping and Action/Reason proposals with Business • Reviewed initial portal configuration with HRIS team • Created new HRBP and a Admin proxy role based on feedback on MSS role. • Continued work with developer on Pay Change form and Position Change form – clarify requirements and functional testing. • Position Change form is at 60% complete. The form layout has been completed and tested. Key Activities for Next Week • Finalize & Execute plan for Date Mapping and Action/Reason proposals • Begin work on non-union pay structures • Conduct Functional Design meetings to complete scheduled functional specs • Continue HR field data mapping between PeopleSoft and SAP • Continue Functional testing for Pay Change and Position Change forms Issues & Risks – New Only

  28. Status Date: Wk Ending 5.20.11 Project Systems/Assets – Team Status CenturyLink – SAP Work stream Zita Scozzari, Cindy Johns Last week This week Trend Deliverable Completion Progress Status Summary • YELLOW Status Driver(s): KA Team remains YELLOW until closure of the following solution design issues impacting FD wrap up (see slide 8): • Projects • IT Tools Future State • Held future state process meetings and confirmed design with team last week • Additional RICEF Items begin reviewed • Set up meeting with FI team to review financial process for IT projects • Still need to meet with reporting/metrics team • Assets • Data migration workshops in Seattle last week for SAP AM and FEV Assets • Cost Center assignment rules on FEV • Field Mapping work for conversion team • RICEF • Working on BidMaster FD’s for enhancements needed to meet the IT Tools requirements • Working with CATS team on FD to meet requirements for IT Tools in SAP PS Key Activities for Next Week • IT Tools Future State meeting documentation • IT Tools Reporting/Metrics Requirements gathering • Leased Assets review of process/configuration requirements once the additional resource is on site • Meetings for BMSe functional design for RICEF needed • Working with conversion team to provide field mapping details • Work on conversion steps required for projects & assets • Work on business processes/sub-processes for training team documentation • Finalize revised PS/AM Configuration Inventory & Build Plan Issues & Risks – New Only

  29. Status Date: Wk Ending 5.20.11 Projects & Assets – Team StatusQwest HR Work Stream Karen DeRose, Ken Littrell Last week This week Trend Status Summary Deliverable Completion Progress • Red Status Driver(s): Red pending completion of Network build plan, as result of Network scope changes. Technical specs: • 42% tech specs started (162/383) • 4% tech specs approved (15/383) • 203 tech specs targeting 5/27 complete • 98tech specs targeting 6/10 complete • 82tech specs targeting 6/17 complete Key Accomplishments: • Assets tech design sessions complete • IT Tools: Qwest functional specs drafted; SAP transition complete Key Activities for Next Week Issues & Risks – New Only • [5/25] IT Tools: Qwest functional spec approval; ready for tech spec assessment • [5/27] Tech spec completion 29

  30. Real Estate Integration – Team StatusNeil Leguillow (PM) / John Quickstad (SE) Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Status Summary Deliverable Completion Progress Deliverable Completion Progress • Real Estate has identified a Business Program Manager and Business Project Managers for each of seven different areas. • YELLOW Status Driver(s): • BMSeFunctional Spec document revision continues and requires completion. • Location Identifier evaluation provided a read-out 5/18/2011 with final determination pending. • ARI meetings continue to address Interfaces between ARI and SAP for assets and retirements. 15 RICEF elements have been identified in Caliber for BMSe and FLEET; emphasis is on SAP-impacting elements. • Business Benefit Summary: Discussion continues. Resolution anticipated week ending 5/20/2011. Key Activities for Next Week Issues & Risks – New Only • Align with Business Project Managers for timeline, responsibilities, requirements, and next steps. 30 30

  31. Status Date: Wk Ending 5.20.11 FW/ BidMaster Integration – Team StatusCenturyLink FW/BM Work Stream Neil Leguillow (PM) / Ken Littrell (SE) Last week This week Trend Status Summary Deliverable Completion Progress • Red Status Driver(s): Approach to recover from Red Status continues: • Rescoping: Work in progress, ETC 5/24/2011, with impact assessment underway. • Reorganizing: Complete. Meeting methodology adjusted to maximize IT effectiveness, additional assistance on requirements gathering and project management provided. • Replanning: Work in progress, ETC 5/27/2011. Projects to be grouped by internal and external dependencies, and project plan update appropriately. Dependencies and HLEs will then drive dates. • Contract Administration has a high priority, high HLE project with a very rapid timeline. That will reduce ability to focus resources on remaining projects. Key Activities for Next Week Issues & Risks – New Only • Finalize mitigation approach to remediate from RED status. Define and lock down new-and-appropriate scope for Fireworks/BidMaster development. • Continue scheduling and launching appropriate RICEF elements in priority sequence with focus on Interface items and SAP impact. Four sessions currently scheduled. 31

  32. CPR– Team StatusJennifer Kemp, Jake Ford Status Date: Wk Ending 5.20.11 Last week This week Trend Status Summary Deliverable Completion Progress • Task breakdown • Interfaces = 11 • Conversion = 11 • CPR functionality = 40 (8 tasks added this week!) • Tech Spec development • 47 of 62 specs completed (6 completed this week) • Resource management • New contractor to arrive Tue 5/31 • Development • 14 of 62 tasks in development (all tracking green to target dates) • 12 of 62 tasks completed • Other Activities • Incremental Use Tax continues to be an issue – several meetings going on to discuss. Hoping for resolution next week! • Work on interfaces proceeding very will • Several major DB changes were implemented in the DEV environment this week – all went smoothly • Met with FW team to discuss Data tables and structure Key Activities for Next Week • Development continues on 14 tasks (DB changes and interfaces) • Continue writing specs for CPR application changes • Resolve IUT issue • On-boarding tasks for new contractor Issues & Risks – New Only

  33. WTX – Team StatusVern Hatmaker, Jake Ford Status Date: Wk Ending 5.20.11 Last week This week Trend Deliverable Completion Progress Status Summary • RED Status Driver(s): • Waiting on requirements for an estimated 100 – 150 FI Interfaces; Delivery date of requirements TBD; • Finalize transition plan with Brian Braxton the wk of 5/23 to allow creation of TD & Build plan for FI Interfaces. • Other Updates • Continue meetings with P2P to confirm approach and verify completed TDs • Implementation Guides with anticipated merger related changes to EDI810, 850, 860, 855, and 856 sent to vendors on 5/13/11. • Continue preliminary design work based on the 8 FD RICEF documents WTX has been received from P2P team • 8 RICEF Objects Identified • 7 ( 88 %) – In progress • 1 ( 12 %) – Not Started • 0 ( 0 %) – Complete • 46 Qwest/CenturyLink vendors identified • 46 ( 100 %) – Communications Complete • 0 ( 0 %) – Connectivity Test Complete • 15 ( 33 %) – In progress • 3 ( 7 %) – vendor confirmation form outstanding Key Activities for Next Week Issues & Risks – New Only • Begin Vendor Connectivity tests • Close out FI Interface transition plan to support ability to initiate TD

  34. APPENDIX

  35. Upcoming Milestone(s) Critical Program Dates SAP Integration Program Revised Schedule -- January 2012 Go-Live We are here • Blueprint Wrap Up  Mar 31, 2011 (Outstanding: Scope Lock – 4/29) • FD Acceptance  Mar 31, 2011 (Revised FD complete – end of June 2011 • SAP Configuration  June 24, 2011 - non-HCM • (HCM Revised Complete – August 2011) • Tech Design May 13, 2011 • (SAP - 6/17 non-HCM; Leg Qwest – 6/17) • Project Start Date: Feb. 21, 2011 • Project End Date: Jan. 31, 2012 • Tech Design: March – June ‘11 • Config Build: March – June ’11 • RICEF Build: March – July ’11 • Bus Readiness/Training Des.: Feb -Apr’11 • Test Preparation: July – Nov ’11 • Data Cleansing Prep: Mar. – June ‘11 • Cut Over: Dec. 2011 • Post-Production Support: Jan -Mar ‘12

  36. SAP Integration: Issue & Risk Mgmt Summary (1 of 3) Past Due Tickets by Priority & Process Area • Executive Summary • Overall: 171open items (increase of 17 from we 5.13.11) • 14 of the 59 High Priority items are currently in an escalated status • Team Past Due Items (10+ Days) • FI:19 • HR/Payroll:0 • P2aP: 1 • KA:1 • Tech Arch: 1 • Testing: 0 • WTX: 1 Escalated Items by Process Area High – Priority Issues 36

  37. SAP Integration: Issue & Risk Mgmt Summary(2 of 3) • Executive Summary • Past Due Tickets: 6 Tickets past due greater than 30 Days [1 - Gen Acct.; 1-TechArch; 1- P2P] • Ticket Age by Process Area: 23 tickets older than 30 Days; [11 tickets – Gen. Acct.; 5 tickets KA] 52 tickets older than 60 days [24 tickets – Gen Acct.; 13 tickets - KA] Past Due Tickets by Process Area – All Types Ticket Age by Process Area – All Priorities 37

  38. SAP Integration: Issue & Risk Mgmt Summary(3 of 3) • Executive Summary • Overall: 17tickets Opened between 5/13- 5/20 Open vs. Closed (Detailed View) – All Types Open vs. Closed (Summary View) – All Teams 38

  39. Wave 1 ERP - Change Control Board Summary • Summary • Overall: 106 Items reviewed / in progress, 13 CR’s to be reviewed this week • Status • 13 Intake • 13 Ready for CCB • 12 Approved for Impact Assessment • 75 CCB Approved • 11 On Hold • 7 Rejected • CR’s by Team • Real Estate: 1 • HR/Payroll: 6 • P2aP: 51 • KA: 26 • Finance: 43 • Day 1 & Others: 4 Escalated Items by Process Area • Process document in Change Control folder: • https://ctlqwest/w1erp/Program%20Level%20Docs/Forms/AllItems.aspx?RootFolder=%2fw1erp%2fProgram%20Level%20Docs%2fChange%20Control&FolderCTID=&View=%7bEB551492%2d5243%2d4DDD%2d9E65%2d8550A1D197BE%7d 39

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