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Understanding Managerial Support Systems: Data Visualization, AI, and Intelligent Systems

This chapter delves into the critical components of managerial support systems. It discusses data visualization techniques, emphasizing the importance of presenting data visually for user comprehension. Geographic Information Systems (GIS) and virtual reality applications are explored, illustrating their practical uses. The chapter further defines artificial intelligence (AI) and its subfields, including expert systems, natural language processing, and neural networks. The objective is to equip managers with the knowledge to leverage these technologies for enhanced decision-making and operational efficiency.

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Understanding Managerial Support Systems: Data Visualization, AI, and Intelligent Systems

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  1. CHAPTER 11, Part 2 Managerial Support Systems

  2. LEARNING OBJECTIVES (continued) • Describe data visualization, and explain geographical information systems and virtual reality. • Describe artificial intelligence (AI). • Define an expert system and identify its components. • Describe natural language processing and natural language generation, and neural networks.

  3. Data Visualization Systems • Data Visualization • Data Visualization – the process of presenting data to users in visual formats, thereby making IT applications more attractive and understandable to users. • Even though a picture is “worth a thousand words,” be very careful about what you see. • Remember, the Internet is “user beware!”

  4. New York City Police DepartmentCommand Center Data visualization in action

  5. Types of Data Visualization • Geographic Information Systems • Virtual Reality

  6. Driving Simulator

  7. Flight Simulator Internal view External view

  8. VR at the Dentist

  9. The VirtuSphere

  10. VR Body Suit

  11. Intelligent Systems • Intelligent systems • Artificial intelligence (AI) • Robotics • Natural language processing • Learning systems • Expert Systems

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