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Engaging BME communities to increase participation

Engaging BME communities to increase participation. ASA Workshop Nik Trivedi – Head of Consultancy David Mbaziira – Head of Marketing & Communications 7 th July, 2011. Who We Are.

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Engaging BME communities to increase participation

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  1. Engaging BME communities to increase participation ASA Workshop Nik Trivedi – Head of Consultancy David Mbaziira – Head of Marketing & Communications 7th July, 2011

  2. Who We Are • Independent Charity – working with underrepresented communities to increase participation in sport and physical activity • Work closely with the providers of sporting opportunities from DCMS, Sport England and Sport Wales to the 46 national governing bodies of sport, county sports partnerships and professional clubs • Linked into 5,000 BME organisations

  3. What we do • Supporting the sports and physical activity sectors to understand and respond to the needs of black and minority ethnic (BME) communities • New infrastructure and range of support services which are customer led • Access to grassroots and strategic organisations that work with BME communities • Promote opportunities to play sport and be physically active to improve health & tackle inequalities

  4. The context • The BME population is growing and changing • Different variables within this audience profile e.g. age - 13% of young people in England are BME • Different ethnic groups have different needs which is reflected in participation rates that vary from 7% to 35% • Fewer than 1 in 5 members of some BME communities are participating in physical activities as frequently as once a month • An extensive and growing BME sports sector exists that NGBs and sports providers need to tap into

  5. Local intelligence and data • BME demographics • Sport England Market Segments • Latent demand

  6. Local picture - Headlines • Handsworth Wood is a diverse ward. The White British community only account for 28.88% of the population size. The largest BME communities are the Indian and Black Caribbean communities. It also has a noticeable Pakistani community. • Lozells and East Handsworth has the highest BME population (82.6%) of all the Birmingham wards. The largest BME communities are the Pakistani, Indian, Black Caribbean and Bangladeshi Communities. • Small Heath – 51% Pakistani, 9% Bangladeshi (largest mosque in UK) • Sandwell has the third highest percentage of BMEresidents in the West Midlands (after Birmingham at 29.6% andWolverhampton at 22.2%). Indian and Black Caribbean groups prominent.

  7. Market Segments and Latent Demand

  8. Barriers to participation in sport • Fear and insecurity • Knowledge, skills, training and lack of awareness • Avoidance and denial • Lack of resources • Organisational priorities

  9. Barriers...continued • Lack of research on issues (e.g. the role of faith) • Lack of representation in decision making forums • Communications and message delivery • Under representation from BME communities within coaching, staff levels and volunteers • Lack of monitoring and evaluation

  10. How important are personal circumstances? • Lack of time and pressures of childcare and domestic duties has been cited as a major barrier to women from ethnic minority communities participating • If you are from a Pakistani or Bangladeshi community evidence suggests that you are more likely to be unemployed, live below the poverty line, have poor health, live in over-crowded accommodation and have inhibited access to general services…all of which greatly impact on their quality of life and their ability to access or indeed prioritise sport and physical activity

  11. Considerations to help engagement • Broaden your awareness of faith communities • Be flexible, avoid stereotypes • Develop inclusive partnerships • Use appropriate role models to change opinion • Think about the engagement mechanism & your audience’s motivations • Identify suitable resources and secure support • Raise awareness of sport as a means of preventing poor health • Investigate and utilise multi-faith and interfaith events • Think about when & where consultation should take place so that no-one is at a disadvantage

  12. The importance of Religion and Faith • People increasingly define themselves by their faith rather than their ethnicity or background • Faith centres no matter what their religious denomination (temple, mosque, gurdwara or church) are often at the centre of their communities • Remember to think about • Dress and modesty • Personal safety • Diet and fasting • Holy Days and Religious Festivals

  13. Religious and Faith engagement • Be flexible • Be aware of cultural and faith requirements • Schedule meetings to avoid clashes with prayer times • Observe the appropriate dietary requirements when serving refreshments • Be prepared to arrange women only meetings • Make sure events don’t fall on religious holidays or festivals • Assess the venue for your session /or meeting and its appropriateness to the audience • Consider any staffing or personnel implications including staff at the venue who are not actively delivering or involved in the session

  14. Engagement and Participation • Parental engagement is crucial to support and aid participation • It is a powerful asset in widening participation in sport • Develop a strategy for working with parents and winning their support as project champions and volunteers • Support parents with the resources they need to champion projects to their peers, i.e. other parents

  15. Marketing to BME communities • What is considered to be mainstream mass market media will not resonate or achieve significant penetration within BME communities • The influencer network is of far greater importance within BME communities, key gatekeepers need to be persuaded of the benefits of sport • Language is a considerable barrier for first and second generation members • A tokenistic approach will be viewed as just that, a lacklustre gesture rather than a commitment to engage

  16. Ethnic media • BME communities have an established and growing variety of specialist media content providers, across broadcast, radio, online and social media • A snapshot of Birmingham’s ethnic media serving the South Asian community • Broadcast: Star TV; SET Asia; ARY Digital; GEO TV; Brit Asia TV; Sangat Television • Print: Eastern Eye; Asian Voice; Weekly Bangladeshi • Radio: Ambur Radio; Radio XL; Raj FM; Sunrise Radio; BBC Asian Network

  17. Incentives and Motivation • Key messages to encourage participation in sport

  18. Communication and message delivery

  19. Communications delivery • Utilise insight to inform how your product should be delivered to your audience • Important to engage faith, business and wider community leaders • Utilise specialist ethnic media channels by region most appropriate to your audience • Develop local opportunities to create localised radio features • Position the benefits as being greater than just pure sport participation • Try to identify local champions currently within the sport network • Target and tailor your offer to local communities • Consider how you can use informal and non traditional settings for your sport and communication opportunities around that

  20. Engaging BME communities • View all activities as community engagement opportunities • Consult with communities and be culturally sensitive and proactive • Ensure individuals and groups can access your organisation • Communicate and publicise the benefits of engagement • Work to remove the barriers your audience identifies and communicate your progress • Share your experiences and examples of best practice across the board • Work across voluntary sectors • Tap into any available or existing networks

  21. Creating Best Practice • Characteristics of successful interventions • Those where trust with the provider and its staff has been established and a group feel safe that their needs (cultural & religious) are understood and respected • Those that take place in local facilities that are appropriate, familiar, easy to access and affordable • Those that are developed and delivered through existing BME community groups

  22. Creating Best Practice... continued • Characteristics of successful interventions • Those that offer single sex sessions and make clear in the service information how the environment and delivery will take into account religious and cultural needs • Those where transport is made available • Those where BME individuals are represented on the staff of the facility • Interventions that involved BME communities in the assessment of the needs and delivery of the intervention

  23. A Consultative solution

  24. Action planning Q&A

  25. Engaging BME communities to increase participation ASA Workshop Nik Trivedi – Head of Consultancy David Mbaziira – Head of Marketing & Communications 7th July, 2011

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