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Information Barriers for Latino Immigrants

This study explores the information barriers faced by Latino immigrants and effective strategies to overcome them. It reviews existing literature and presents our research findings on the challenges of accessing necessary information, including language, cultural, and economic/legal obstacles. We analyze case studies and interview results from relevant agencies, focusing on outreach through library services and building community relationships. By enhancing trust and understanding between insiders and agency representatives, we aim to improve the flow of critical information for immigrant families.

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Information Barriers for Latino Immigrants

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Presentation Transcript

  1. Information Barriers for Latino Immigrants …and How They are Overcome

  2. What we will examine: • Information barriers • Overcoming barriers • Literature research results • Our research results • Insights

  3. Information barriers

  4. Existing research literature • Information Behavior of Migrant Hispanic Farm Workers and Their Families in the Pacific Northwest by Karen Fisher et al in 2004 • Information Grounds and the Use of Need-Based Services by Immigrants in Queens, NY:A Context-Based, Outcome Evaluation Approach by Karen Fisher, Joan Durrance, and Marian Hinton in 2004 • Health Information-Seeking Among Latino Newcomers: an Exploratory Study by Christina Courtright in 2005 • Meeting the Information Needs of a Community: A Case Study of Services to Spanish Speaking Patrons at the Pasco Branch of the Mid-Columbia Library District by Sharon Herring in 2005 • Information Behavior in Everyday Contexts

  5. Our research results: • Interviews • Latino immigrants • Employees in relevant resource agencies • Observations • Computer Labs • Libraries • Other information grounds

  6. Barriers • Language and Education • Cultural Barriers • Economic/Legal Barriers

  7. Ponderable • In what contexts, if any, is it useful to emphasize differences rather than similarities – and vice versa - between different cultures? Discuss in your team forums.

  8. Overcoming Information Barriers • Library services • Building social relationships

  9. Overcoming Information Barriers: Library Services • Outreach programs • Providing resources for other relevant agencies • Spanish collections • “Intercambio” • Bilingual staff and signage • Computer labs

  10. Overcoming Information Barriers: Building social relationships • Family • Community resources • Information grounds

  11. Facilitating Information Flow: the Best of Both Worlds • Insiders: community members • Trust • Credibility • Understanding • Outsiders: agency representatives • Access to missing resources • Cultural bridges

  12. FIN

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