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HENDZ holding – for your business development

HENDZ holding offers a wide range of business development services including human resources, project management, logistics, IT infrastructure, and more.

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HENDZ holding – for your business development

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  1. HENDZ holding – for your business development

  2. Short Historical Summary HENDZ holding 2

  3. Our assets Human Resources • Own staff or contract personnel in all constituent entities of the Russian Federation • Staff Reserve Business processes • Projects "from scratch“ • Scaling business • Management of large-scale projects • “Significant events“ support • Logistics, Inventory Management • IT Infrastructure • Training / qualification of staff Our experience

  4. Our assets - cases (1) Our experience

  5. Our assets - cases (2) Our experience

  6. What do we offer Use of HENDZ Assets in the directions: • SSD service • Telecom service • IT outsourcing • Mounting and commissioning of IT objects • HW upgrade to meet Federal Law # 54 Best practice HENDZ – for your business development

  7. Self-Service Devices Service All types of SSD: • ATMs • Payment terminals • Self checkout terminals (stores, fast food restaurant, gas station etc.) • Post terminals • Ticket terminals • POS-terminals, PIN-pads • Single standard of service for the whole network • Centralized monitoring of the network (if technically possible) with independent decision-making on the incident fix up (remote / on site) Best practice

  8. IT Outsourcing Consists of: • Subscriber service of computers (workstations - automated workplaces) • Subscriber servicing of servers • Subscriber service of telecomm equipment • Service of office printers (printers, copy machines) • Provision of virtual IT resources • Strategic IT consulting Best practice • Time of service, response time and availability for HW and SW of functionality in accordance with the service level agreement (SLA — ServiceLevelAgreement) • It is possible to provide an IT specialist on-site • Development of IT strategy - a plan for the development and management of the IT structure of the Company to meet business needs and achieve the set goals for the development of information technologies used by the Company

  9. TELECOM services Consists of: • Centralized technical and financial interaction with telecom operators (trunk lines, "last mile") • Supply and maintenance the wide range of telecom equipment for plug-in SSD • Reservation of terrestrial channels using two different cellular operators • Encryption (IPSec) of all data channels • Full coordination of the process of organizing communication channels to new terminals without the involvement of the Customer's IT specialists at all stages of the connection Best practice • Fast start: all terminals are started by cellular communication within 5 working days from the moment of installation, and in large cities - on the next business day • High availability of terminal network: average technical availability>98,5%. • 24-hour technical support, Controlling the operability of communication channels and interacting with telecom operators

  10. Mounting and Commissioning of IT objects Consists of: • Mounting of an electrical networks • Installation of a structured cabling networks • Installation of security and fire alarm systems • Installation of access control system • Installation of video surveillance systems • Commissioning of IT objects Best practice • Centralized management • Efficiency of opening a large number of objects • Staff already have permits for high-altitude and high-voltage works • Compliance with deadlines • Expansion of the project across all regions • Transparent pricing, unified prices throughout the territory of RF

  11. HW upgrade to meet Federal Law # 54 Consists of: • Cash registers upgrade • Installation / de-installation • Storage and transportation to the place of installation • Removal from the register • Complex service in accordance with Federal law 54 • We arrange the interaction with regional tax inspections throughout the territory of RF Best practice

  12. Where to begin? Give your task Pilot project Successful start! Solution accreditation

  13. CONTACTS Tel.: + 7 (495) 969 2090 E-mail: info@hendz.ru www.hendz.ru HENDZ – see you soon!

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