Modern Management

1. Modern Management นำเสนอโดย อาจารย์มุกดา ยี่หวา คณะบริหารธุรกิจ

2. GOAL WORK MANAGER MAN • Planning • Organizing • Staffing • Directing ( Motivating) • Controlling

3. เศรษฐกิจ คู่แข่งขัน ผู้บริหาร งาน เทคโนโลยี องค์การ ผู้ถือหุ้น ตัวแทนจำหน่าย ผู้ขายวัตถุดิบ กฎหมาย วัฒนธรรมองค์การ คน ลูกจ้าง ลูกค้า สังคม

4. STUDEN LEARNING OBJECTIVES • An understanding of the relationship between quality and total quality management • An appreciation for the importance of quality • Insights about how to achieve quality • An understanding of how strategic planning can be use to promote quality • Knowledge about the quality improvement process and reengineering

5. The chief executive officer. • The chief operating officer. • The senior executives. • The managers. • The professional employees. • The employees. Integrity • The quality management function. • The quality education system. • The financial method of measuring. • The use of the company’s services or products by customers. • The companywide emphasis on defect prevention Systems

6. Communications • Information. • Programs applicable. • Each person in the company can. • Each management status meeting. Operations • Suppliers. • Procedures,products and systems and qualified. • Training. Policies • Reports. • Clear and unambiguous. • Advertising and all external communications.

7. Step 1 Choose an area of improvement. Step 6 Management implements the improvements. Step 2 Organize a quality improvement team. Step 5 Perform pilot study. Step 3 Identify benchmarks. Step 4 Perform analysis of current performance.