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All-Hands Meeting 12/11/08

All-Hands Meeting 12/11/08. Agenda. Announcements: NCQA, IPIP, Template changes (Tom Miller) Vision for future and PCMH (Mike Pignone) Patient literacy (Darren DeWalt). Announcements (NCQA, IPIP, Template changes) Tom Miller. Vision for future and PCMH Mike Pignone.

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All-Hands Meeting 12/11/08

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  1. All-Hands Meeting12/11/08

  2. Agenda • Announcements: NCQA, IPIP, Template changes (Tom Miller) • Vision for future and PCMH (Mike Pignone) • Patient literacy (Darren DeWalt)

  3. Announcements(NCQA, IPIP, Template changes)Tom Miller

  4. Vision for future and PCMHMike Pignone

  5. UNC Internal Medicine: the future of health care, today

  6. Key characteristics • Academic mission • Broad patient population • Excellent personnel • Focus on continuous improvement • Innovations in care organization / delivery • Multi-disciplinary team structure • Use of best evidence • Continuity

  7. Key limitations • Sub-optimal space • Too small • Not well designed for primary care • Separation from faculty offices • Difficult parking / transportation • Under-investment in capital needs • Silos and space limit team interaction

  8. Current programs • PAcE • NCQA certifications! • Resident quality improvement projects • Patient decision aid implementation • Enhanced care • Medicaid quality initiatives • Multiple research studies

  9. New initiatives • Patient communication initiative • HRA / decision support integration • Outpatient chief (Andrew Sampson) • Increased resident continuity • Marketing our excellence

  10. Challenges • Successful transition after Edna’s retirement • Coordination of multiple activities • Long-term plan for improved space • Financial viability given economic challenges • Maintaining and expanding our role as a national leader in health care innovation

  11. Patient LiteracyDarren DeWalt

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