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Introducing DVA Webclaim: Fast and Efficient Real-Time Claim Processing

DVA Webclaim is a real-time, web-based claiming channel set to launch on July 1, 2014, at no cost. It processes most claims immediately, allowing payments by the next business day, compared to the traditional 20-day waiting period for manual assessments. Accessible via the DHS Health Professional Online Services portal, DVA Webclaim requires only minimal information for claims and supports online management, ensuring a paperless process. Users can easily access up to two years of claims history, making it a powerful tool for reconciliation and cost savings.

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Introducing DVA Webclaim: Fast and Efficient Real-Time Claim Processing

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  1. DVA Webclaim COMING SOON!

  2. DVA Webclaim is a real-time web-based DVA claiming channel. • And, will be available at no cost.

  3. Fast. • DVA Webclaim assesses claims in real-time.

  4. Faster. • Complex claims that require manual assessment are processed within two business days.

  5. Fastest. • Most claims will be processed immediately and paid the next business day (compared to twenty business days for manual claims)

  6. Easy. • DVA Webclaim is internet based. • All you need is a computer, an internet connection and an individual PKI certificate.

  7. Dynamic. • DVA Webclaim only requires the minimum information to assess your claim. • You will be prompted if further information is required.

  8. Smart. • DVA Webclaim remembers patients you have claimed for previously. There is no need to key the same information over and over again.

  9. Secure. • DVA Webclaim is accessed via DHS’ Health Professional Online Services (HPOS) portal using Public Key Infrastructure (PKI) encryption.

  10. Paperless. • DVA Webclaim does not require any paper to submit a claim. • Statements and claims history reports are available online.

  11. Powerful. • DVA Webclaim allows you to download the last two years of your entire DVA claims history. Perfect for reconciling.

  12. Saves money. • DVA Webclaim greatly simplifies the end-to-end process of doing business with DVA. Save money, and time.

  13. It’s Coming Soon. • DVA Webclaim will be available from 1 July 2014. • Apply from May 2014 for a DHS Individual PKI certificate.

  14. Contacts Technical Support DHS eBusiness 1800 700 199 Assessing Support DHS Veterans’ Affairs Processing 1300 550 017

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