1 / 14

Effective Communication in Pharmacy Practice

Understanding communication intention types, tools, and skills are crucial for successful interactions in the pharmacy setting. Explore how words from the heart can reach the heart and enhance communication effectiveness. Learn the importance of adapting communication abilities based on the receiver and venue for optimal outcomes.

gretel
Télécharger la présentation

Effective Communication in Pharmacy Practice

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Communication Kausar Ahmad http://staff.iiu.edu.my/akausar PHM1143 Introduction to Pharmacy Practice

  2. Time spent on Communication(adapted from Bittel) PHM1143 Introduction to Pharmacy Practice

  3. Intention Words from the mouth reach the ears Words from the heart reach the heart PHM1143 Introduction to Pharmacy Practice

  4. COMMUNICATION

  5. INTENTION

  6. TYPES

  7. TOOLS

  8. SKILLSee also: receiver. skill includes understanding the nature of receiver

  9. ABILITYa person who may think that he does not have the ability to use strong words, may do so when the situation calls for it.

  10. RECEIVER

  11. VENUE

  12. EFFECTIVENESSSee also: venue

  13. ADAB

  14. Conclusion ? PHM1143 Introduction to Pharmacy Practice

More Related