1 / 10

Integrated Hospitality Telephony Solution

Integrated Hospitality Telephony Solution. VoIP PBX, PMS & Call Accounting. Agenda. Introduction to Complete Concierge Components Package Types List of features On-line demonstration Tips for penetrating hospitality market Questions & Answers. Introduction to Xorcom.

gsherman
Télécharger la présentation

Integrated Hospitality Telephony Solution

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Integrated Hospitality Telephony Solution VoIP PBX, PMS & Call Accounting

  2. Agenda • Introduction to Complete Concierge • Components • Package Types • List of features • On-line demonstration • Tips for penetrating hospitality market • Questions & Answers

  3. Introduction to Xorcom • Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB2) • Hybrid (PSTN + VoIP) PBX for business • XR1000 – SOHO • XR2000 – SMB • XR3000 - Enterprise • Built-in reliability • TwinStar™, Rapid Recovery™ • Worldwide distribution channel

  4. Complete Concierge • Provides comprehensive communications for hotel guests and staff at a reasonable cost • Integrated system: • VoIP-enabled PBX • Property Management System interface (or stand-alone PMS) • Call Accounting software • Leverages existing hotel infrastructure, such as cabling and analog phone sets

  5. PMS Interfaces • Certified interoperable with:

  6. Package Types • Choice • Standard PMS functionality • Premium • Standard PMS functionality, plus additional applications • Optional annual maintenance for s/w updates

  7. Choice Package Features • Integrated wakeup (can be set by Hotel Staff or by Guests) • Integrated browser-based operator panel • Front desk check-in/check-out • Guest name applied to room upon check-in • Vacant applied to room upon check-out • Opening phones for calls at guest check-in • Closing phones for calls at guest check-out • Opening of guest voicemail box upon check-in • Cleaning of all voice messages in guest voicemail box upon check-out • Built in room state system for control of room status and maids • Built in and fully integrated Call Accounting System with adjustable rate tables

  8. Premium Package Features • Everything in “Choice Package” plus… • Inbound call center management reporting • Time-Share reservation center • Outbound campaign software w/scripting • Time-Share reservation applications • Database/CRM integration for screen pops • Call recording storage and playback

  9. Product demo

  10. Thank you www.xorcom.com

More Related