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NBX V3000 IP Telephony Solution

NBX V3000 IP Telephony Solution. We’re Changing the Way Business Communicates. Why IP Telephony Now? IP PBX Sales > PBX Sales in 2004/5. IP Telephony Reaching Inflection Point. LAN Telephony Adoption (Average of Analysts) United States Line Shipments. Traditional Solution -- PBX.

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NBX V3000 IP Telephony Solution

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  1. NBX V3000 IP Telephony Solution We’re Changing the Way Business Communicates. 3Com Confidential

  2. Why IP Telephony Now?IP PBX Sales > PBX Sales in 2004/5 IP Telephony Reaching Inflection Point LAN Telephony Adoption (Average of Analysts) United States Line Shipments 3Com Confidential

  3. Traditional Solution -- PBX • 2 cabling plants--66 block distribution • Separate v-mail with separate management • Difficult programming • No call detail reports • Limited connectivity for 3rd party applications • Expensive upgrades Is this a platform for the future? 3Com Confidential

  4. Traditional PBX Analog or Digital Station Ports or T1 Channels Physical per port connection CTI Boards Dialogic, NMS, Brooktrout, etc. Value Proposition • Open Platform • Scaleable • Higher Reliability • Integrated • Lower Cost • Mobile Application Application Server O/S Device Driver Anatomy of an ApplicationTraditional PBX Vs. NBX 3Com Confidential

  5. WAN PSTN NBX V3000 Overview • Key Attributes • Cost-effective IP telephony solution • 1U height • 4 analog FXO ports built-in • 1 analog FXS port built-in • Single power supply and hard disk • 15 business phone licenses included • Supports up to 1,500 devices • Supports up to 720 PSTN lines • Standard Applications include: • 4 ports / 400 hours Auto Attendant / Voicemail • Expandable to 72 ports • Call Detail Recording (CDR) • Email integration • Auto Discovery / Relocation • CTI-Computer Telephony Integration • System Administration 3Com Confidential

  6. Better Applications Equal Better Business • Leverage applications to give your company a competitive advantage • Applications can have a substantial return on investment • Applications can help reduce your total cost of operations Built-in Voice Mail pcXset Call Detail Reporting CTI 3Com Confidential

  7. NBX Built-in Applications Browser Based Mgmt Unified Voice / E-mail Call Detail Reporting CTI Off-Site Notification pcXset Soft-phone (1 free) 3Com Confidential

  8. NBX 6.0NBX Basic ACD • Description • Built-in ACD solution provides: • Linear, Circular, Most Idle Agent call routing algorithms • Delayed Announcements • ACD Agent List & Agent Workgroups • ACD Reports (CDR) • ACD Group & ACD Agent Data • Time Stamp based queuing of calls waiting for a hunt group member • Deployment Considerations • 2 agents built-in for demos; 3 agent base keycode; N+ 1 agent keys thereafter • Positioning Tips • Competitive advantage as built-in service Vs. IP Office, 3300, Call Mgr. • Nice price/performance between built-in AA/HG & eXchange CC ACD Groups Listing 3Com Confidential

  9. NBX Phone Portfolio 3100 Entry 3101 Basic 3101-Spk Basic 3102 Business 3103 Manager pcXset Softphone IP3000 Conference 3105 Attendant Console 3106C Cordless 3107C Cordless Legacy Link – 16-Port Analog NBX 4-Port ATA NBX 1-Port ATA 3Com Confidential

  10. Description Large Display Phone Full Duplex Speakerphone Headset jack built-in Large LCD Display Supports IEEE 802.3af PoE Gigabit (GbE) LAN + PC Ports– first to market Supports NBX protocol initially, SIP TBD timeframe All new User Interface Support to 12 System Appearances lines, has 3 configured by default and does not require them to be mapped to buttons. At any given time a maximum of 3 calls are visible on the LCD. Down arrow icon shows up on the LCD when the user has more than 3 calls. 3103 Manager Phone 3103 Manager 3Com Confidential

  11. 3103 Manager Phone – User Interface 3Com Confidential

  12. Description 900MHz Cordless IP Phone NBX feature access & similar UI Multi-Line Access DTMF, hold, Xfer, feature, talk, channel and 4 mappable buttons Remote Antenna Base Strategic coverage 1000 ft++ Range Benefits In-building Mobility Offer Small form-factor for portability 3107C Cordless Phone 3107 Cordless 3Com Confidential

  13. Administer The System and Manage Telephone Users Intuitive Browser Based Administration Call Reports to Manage Costs 3Com Confidential

  14. 3Com Confidential 13 Case Studies 3Com Confidential

  15. Ventura Unified Company Name Location Ventura Unified School District California, USA Employees/Nodes • 1600 employees / 18,000 students • 27 campuses, 4 administration sites • +1000 phones at 14 sites to date • +3000 connected Ethernet devices Business Problem • Legacy telephone equipment lacked a path for expansion and feature requirements • Wanted: • A phone and one or more connected computers in each classroom • Structured cabling and a path for data, voice, and video in a single converged network • Feature-rich telephony features including automated attendant, voice mail, call detail reporting, off-site notification, vmail/email integration • Evolutionary and Ethernet-based • Flexible configuration, reliable operation, quick to install, simple Moves/Adds/Changes low cost of ownership 3Com Confidential

  16. Ventura Unified - Solution Benefits Solution Benefits • Automated attendants save considerable office “switchboard” time in the office • Voice mail improves communication throughout the entire school community • Attendant console, operator groups, COS, end-user feature management through web browser, vmail/email TAPI integration • Moves/adds/changes are handled by regular IT staff. Browser management withNetSet • Savings of $50,000-$100,00 per site in architectural and construction costs for new sites Vendors Considered Why 3Com • Rapid implementation • Feature rich • Compatible with existing network infrastructure • Compatible with existing networking skills • Standards-based and evolutionary path • Low acquisition cost, reasonable cost of ownership • Leveraged with other 3Com offerings • 3Com • Cisco • Avaya • Alcatel 3Com Confidential

  17. Ventura Unified Ventura’s Metro Network • Single mode dark fiber provided through CATV franchise. • 75 public agency sites, 28 school sites 3Com Confidential

  18. Steris Corporation Company Name Steris Corporation Business Type Technologies to prevent contamination Employees/Nodes • 4,500 Employees • 47 Sites Worldwide • 3,000 Phones • 2,500 Computers 3Com Confidential

  19. Steris Corporation - Solution Benefits Business Problem Vendors Considered • Replace existing legacy PBX or key systems in remote manufacturing facilities • Age of systems, new facilities • Reliable voice communications • Integrating with mixed LAN vendors – primarily Cisco • 3Com • Cisco • Avaya • Nortel Solution Benefits and Why 3Com • Centralized administration of telephone system • Reduced monthly PSTN costs • Simplicity to configure • Scalability for different office sizes • Enabled us to take advantage of our AT&T SDN network for On Net calls. • Ability to manage any of our 12 systems from any PC with IE • Users where able to easily change their profiles using NetSet. Reducing service calls for basic MAC work • Ease of meeting AC power requirements with Ethernet Power Source 3Com Confidential

  20. 3Com IP Voice Customers 3Com Confidential

  21. 3Com Voice Market Experience • 1998 -1st to market with IP-PBX • Over 16,500 system deployments • Over 600,000 phones shipped • Operates on 3Com & 3rd-party LAN/WAN infrastructure • 35+ industry awards and growing • #1 IP-PBX systems in 41-400 line size* *Source – InfoTech 1QCY04 3Com Confidential

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