SlideServe
Télécharger Obtenir Pro
Menu
Accueil Pro
Préférences
ApparenceLight Aide et commentaires
© SlideServe · v2026

Challenges in NHS Shared Support Services: Accounts Payable Initiatives

gwyneth avatar
gwyneth
12 diapositives · 265 Views · Jan 11, 2013

The progress and challenges faced by NHS Shared Support Services (SSS) in modernizing the Accounts Payable (AP) function. It details key initiatives, including the automation of processes, standardization, and the integration of electronic invoicing. The report highlights the journey towards becoming a world-class service, addressing challenges such as technology adoption resistance, invoice quality, and data capture issues. It provides insight into collaborative working groups, strategy development, and the importance of effective communication and training in achieving continuous improvement.

Challenges in NHS Shared Support Services: Accounts Payable Initiatives - slide 1
01 / 12Challenges in NHS Shared Support Services: Accounts Payable Initiatives
1 / 17

Télécharger la présentation

Challenges in NHS Shared Support Services: Accounts Payable Initiatives
Une image / un lien ci-dessous est fourni (tel quel) pour télécharger la présentation

Politique de téléchargement : le contenu du site vous est fourni TEL QUEL pour votre information et votre usage personnel ; il ne peut être vendu, concédé sous licence ni partagé sur d’autres sites sans l’accord de son auteur.Le contenu vous est fourni TEL QUEL, pour votre information et votre usage personnel uniquement. Téléchargez la présentation en cliquant sur ce lien. Lors du téléchargement, si vous ne parvenez pas à télécharger une présentation, l’éditeur a peut-être supprimé le fichier de son serveur.Pendant le téléchargement, si vous ne parvenez pas à obtenir une présentation, le fichier a peut-être été supprimé par l’éditeur.

F I N

Plus de contenu associé

Transcription de la présentation

  1. Shared Support ServicesUpdate & Challenges March 2011 NHS Shared Support Services www.sss.scot.nhs.uk

  2. Agenda • The Team • The SSS journey so far • Accounts Payable NHS Shared Support Services www.sss.scot.nhs.uk

  3. The Team NHS Shared Support Services www.sss.scot.nhs.uk

  4. Beyond 2009 2011 2007 2005 Future state National Single Instance The SSS Journey National Contract for eFinancials Standardisation Focus Groups Data Warehousing Systems Finance & Procurement Joint Working 100% complete 4 Consortia 16 Finance Systems Target Setting 81% complete Baselines National Chart of Accounts ePayroll National Chart of Accounts £22m Self Billing SSS Business Process Redesign 72% complete Fixed Assets Baselines Collaborative Planning Continuous Improvement Benefits Realisation Toolkit £10m 38% complete FPM Business Case Automatch eExpenses £3m Baselines eInvoicing DBCapture Programme Activities Foundation Activities New Technologies Cumulative Savings

  5. Accounts Payable - the Challenge • Modernise the AP function • Automate processes where possible • Electronic storage of invoices • Retrieval & distribution of invoices from desk top • Reduce the need for manual keying • All payments within terms & by BACS • Support the Governments green agenda • To become world class NHS Shared Support Services www.sss.scot.nhs.uk

  6. Pathfinder Approach • Single (Pathfinder) Board assesses technology • Pathfinder Board develops process • Pathfinder Board works with suppliers to develop technology • Pathfinder Board provides report for ePPSG • ePPSG approves the process and develops roll out plan • Challenges • Technology is untried in an NHS environment • Pathfinders change technology rather than processes • Resistance to change - give up old practices NHS Shared Support Services www.sss.scot.nhs.uk

  7. Paper PDF Invoice Registration INVOICE REGISTER Challenges • Data Capture - Boards do not register invoices in a standard way • Electronic Invoices - Supplier adoption & capability • Quality of invoices from suppliers NHS Shared Support Services www.sss.scot.nhs.uk

  8. Invoice Auto - Matching INVOICE REGISTER  eFinancials POPr63 Invoice Auto Match • Challenges • Mismatched invoices to receipted purchase orders • Incorrect Price • Goods not receipted • No Purchase Order Workflow for solution NHS Shared Support Services www.sss.scot.nhs.uk

  9. Key Enablers • National standardisation of processes • Full system purchase order coverage • Accurate pricing of purchase orders • Suppliers send invoice to correct address • Timely receipting of purchase orders • Willingness to change • Joined up working • Effective training programme • Effective communication NHS Shared Support Services www.sss.scot.nhs.uk

  10. Structure of AP Groups Consortia Accounts Payable Working Groups X 4 Accounts Payable Focus Group Finance & Procurement Joint Working Strategy Group ePayables Pathfinder Steering Group Health Board P2P Joint Working Groups X 22 National Groups Consortia Groups Health Board Groups NHS Shared Support Services www.sss.scot.nhs.uk

  11. Where Are we Now • Allows electronic invoices to be received directly into the invoice register • Proven and in place eInvoicing Invoice Auto match Workflow for Queries Db Capture Db Scanning • Scans the image of a paper invoice • In place and working well • Captures the information from the scanned invoice and automatically populates the invoice register • In place and working well • Automatically matches invoices to receipted purchase orders and sends for payment • Line level is working well Header level is being developed • An automated process for passing invoice queries to e.g. buyers • In house solution being developed NHS Shared Support Services www.sss.scot.nhs.uk

  12. The End to End Process Invoice State Hospital Invoice cXML Invoices Invoice Register Pay Data Capture Sort Mail Scan POPr63 Invoice Auto Match Db Capture eFinancials No Match/Manual Authorisation ? Workflow Approval/Receipting Electronic Workflow NHS Shared Support Services www.sss.scot.nhs.uk