1 / 20

Student-Focused Admission for Easier Transition

Student-Focused Admission for Easier Transition. Objective. To share the journey of Polk State College from task-focused to a student-focused admission process. We Were Here. Admission Letter Optional Orientation Purge Calls Multiple flyers with incomplete information. We Are Here.

hadassah-haynes
Télécharger la présentation

Student-Focused Admission for Easier Transition

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Student-Focused Admission for Easier Transition

  2. Objective To share the journey of Polk State College from task-focused to a student-focused admission process.

  3. We Were Here • Admission Letter • Optional Orientation • Purge Calls • Multiple flyers with incomplete information

  4. We Are Here • Admission Letter • Guide to Polk State College • Concierge Service • Required Orientation • Student Convocation • Follow-up Survival Guide • First Year Experience

  5. We Will Be Here in 2015-16 • Targeted admission events by student type • Admission letter • GPS on mobile app with live chat • Concierge service /My personal Polk flight leader • Required orientation - online anytime live chat • Student convocation • Follow-up survival guide and interactive event as part of FYE class • First Year Experience fully implemented

  6. Admission Letter Activity • Every contact must count big time • From general to personalized • Retained in student web portal • Contains the testing ticket • Directs students to the GPS • Iscoredcampaign to understand developmental education exemption

  7. Guide to Polk State College • Don’t read it all – read what you need • Development of the GPS • Annual review of the GPS • Interactive use of the GPS • During Orientation • Student visit to the Admission, Registrar, Advising, Financial Aid, Business, and Faculty Offices • Culture Change

  8. Concierge Service • Personal call within 24 hours(workday) of application • Welcome • Help with residency • Review PERT, Exemption, and Orientation • Guide them in using the GPS – and knowing the next step for them • Walk them through PASSPORT login • Set them up with email account • Document/record problems/issues for further improvements in our process

  9. GREEN GLASS DOOR

  10. Required Orientation • Big project with online orientation • Same experience, in-person or online • Strong input • From faculty • College-wide (Food service vendor, bookstore, TLCC, library, facilities, safety) • Interactive • Student-specific like the admission letter • Q & A – repeatable, resource rich • Uses GPS to select devedcourses • Professionally done • Voice-over and videos • Camtasia how-tos for email, PASSPORT, Library, and website navigation • Assessment • 96% good or very good. Nearly 1000 comments such as “Awesome”, “Don’t change anything it is great!” “Wow! I learned so much.”

  11. Convocation • I can only imagine! • I can dream! • I can be inspired! • I can connect! • With faculty • With my campus • With student activities and government

  12. Mentor Training • What is a mentor? • The Power of Peer Mentoring • The Role of a Peer Mentor • Flight Command – Squadrons – Flight Leaders • Building Meaningful Academic Relationships • Understanding Diversity and Engagement • Communication and Listening Skills • Confidentiality • Crisis and Conflict Resolution • Responding and Referral Skills • Making Contact Count • Responsibilities and Reporting

  13. The Ceremony 900 attendees…. • Greeted by Flight Leader Mentors • Soaring to Success Video from Graduation • Procession of Faculty and Staff– Led by Professor Dodie Cowan • Welcome and Congratulations – Lakeland SGA President, Chris Ly • Celebrating Your Choices – Vice President of Student Services, Reggie Webb • Invitation to Pursue Excellence – Professor Aaron Morgan • See It and Be It – Alumnus Josh Austin • Fly Without Fear – President, Dr. Eileen Holden • Closing Remarks and Instructions – Winter Haven SGA President, Kimberly Myers • Recession • Soaring Eagles Cheer and Class Photograph • Soaring Inspirations

  14. Esteemed Faculty and Staff

  15. https://www.facebook.com/video.php?v=1486157771631592&l=4895893037022959735https://www.facebook.com/video.php?v=1486157771631592&l=4895893037022959735

  16. Evaluation • 95% of students felt: • Welcomed • Connected • Inspired • Can imagine themselves graduating • Believe their dreams of an education will come true • Students loved the Academic tour • Nix the lunch • Nix the pre-registration as required • Plan mentor experience differently

  17. Follow-Up 3 weeks into Term • Survival Guide • Advisor help • Dropping down • Tutoring • Life issues • Early Alert • Contact Information • Most commonly needed knowledge • Email • Financial Aid disbursement • Encouragement to stay the course

  18. Assessment

  19. Assessment Loop • Student Perception of Services Survey – Fall • Freshmen/FTIC Student Survey – September • Event evaluations • Orientation • Convocation • Focus groups of peer mentors • Focus groups of incoming students – GPS • Assessment of each element of the FYE

  20. Soar Eagles! We are Polk!

More Related