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Enhancing Dealer Transactions and Network Management in IKCO

This document outlines the current status of transactions between ISACO, dealers, and regional offices regarding sales and services. It covers various processes including e-commerce, email communications, and guarantee services. The system also emphasizes network management, focusing on development, assessment, inspections, and continuous improvement. Furthermore, it addresses the commission structure and potential penalties to encourage performance within the IKCO framework. Operational systems like IKSA and Oracle Total System are integral to these processes, ensuring efficiency and effectiveness.

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Enhancing Dealer Transactions and Network Management in IKCO

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Presentation Transcript

  1. Current Status 0 0 0 0 0 0 Regional Offices Dealers Customer suppliers IKCO ISACO

  2. Service Processes • Transactions between dealers and ISACO • Transactions amongst ISACO, regional offices ,dealers

  3. Part sales E_commerce Email … Guarantee services UNIX Email Web_site (Enginearing dep.) Transactions between dealers and ISACO

  4. Network Management Processes (main operation) • Development • Assessment and Inspects • Improvement • Encouragement and Punishment

  5. Subsystems to manage Network • Grant & Revoke Commision • Development • Total Assessment • Improvement • Special Services • Perfomance Measurement • Encouragement and Punishment

  6. Current Data Base & Operational Systems • IKSA (Human Resources and Training sys.) • Oracle Total System (Part Sales,…) • Discrete Systems

  7. Sequence of Network Processes: Granting Commission (Capacity, validation of nomminees) Development Planning (Automobile Production, Service dispersion, Service rate, New Automobile & Pilot Plans) Assessment & inspection (Check List prepration According to Criteria, Running the Assessment, Verification baesd on Sampling, unplanned inspections) Development Process (legal & Security Process, Establishment & Standardization) Improvement (weakness list, time to improvement, Supervision on Improvement, Measuring the improvement ) Motivation & Penalty

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