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Effective delegation is a critical leadership skill that empowers teams and enhances productivity. This guide explores the essential skills of communicating and supervising, emphasizing how to maintain team members' self-esteem, encourage participation, and establish clear authority. Learn about the pitfalls of ineffective delegation, such as micromanagement and insufficient feedback. Discover techniques to foster open communication and motivate team members through well-designed tasks. Understand the importance of delegation as a tool for team skill development and operational success.
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Supervision Series Delegating
Skill Point Review Essential Skills of Leadership • Maintain or Enhance Team Member Self-Esteem • Focus on Behavior • Encourage Team Member Participation
Skill Point Review Essential Skills of Communicating • Create a Climate of Open Communication • Design Clear, Concise Messages • Manage Nonverbal Behaviors Effectively • Listen to Communicate
Team Leaders Who Don’t Delegate • Are always behind on paperwork. • Have to come in early, stay late, and take work home. • Have daily lists of things to do that get longer every week. • Sometimes believe team members won’t/can’t complete tasks as well as they can. • Believe their subordinates are lazy, irresponsible, immature, or incompetent. • Need to be in control of every operation at all times.
Team Leaders Who Don’t Delegate Well • Delegate • only the most unpleasant and unwelcome tasks. • responsibility but not authority. • Don’t • make provisions for time to do the delegated job. • use delegation to develop team members’ skills. • delegate clearly. • set up controls and feedback.
Objectives Page 1 • Understand the importance of effective delegation as well as the problems associated with the lack of delegating or delegating poorly. • Communicate both the need for and the “why” of every delegated assignment and task. • Use delegation as a powerful motivational tool.
Objectives- continued • Use delegation to improve your team members’ skills. • Encourage team member participation and involvement through proper delegating methods. • Establish a team member’s responsibility and authority for a delegated task. • Regularly monitor progress through feedback and review.
Key Terms Page 3 • Authority– Right to command and expend resources. • Chain of Command – Orders and information flowing up and down the chain one level at a time. • Path of Responsibility – channel that information, directions, and requests should travel when adhering to chain of command. • Reverse Delegation – A team leader allows a team member to delegate his/her assigned task back to the team leader.
