1 / 35

BT Supplier Networking Event 2007

BT Supplier Networking Event 2007. 18 th June 2007. Agenda. Meryl Bushell Welcome BT in the marketplace, our results, our strategies Claire Garrett Chorus - delivering the Benefits CSR in Procurement & Supply Chain Meryl Bushell Working with our suppliers Close .

hanne
Télécharger la présentation

BT Supplier Networking Event 2007

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. BT Supplier Networking Event 2007 18th June 2007

  2. Agenda Meryl Bushell • Welcome • BT in the marketplace, our results, our strategies Claire Garrett • Chorus - delivering the Benefits • CSR in Procurement & Supply Chain Meryl Bushell • Working with our suppliers • Close

  3. BT Group strategy: positive results, positive trends Revenue EBITDA* 13th quarter of growth 5th quarter of growth EPS* Dividends 20th quarter of growth * Before specific items and leavers

  4. Global Growth “Revenues in USA, Japan, China and India will more than double by 2009”Andy Green Sept 2006 USA Adding over 600 billable consultantsskilled in delivering solutions that arecentred on repeatability Serving half of Fortune 1000 Presence in over 30 locations across the United States Revenue $140m India Customers include over 80% of the ITES/BPO market, as well as attracting numerous global and Indian multinationals in other sectors Presence across all major Indian commercial centres Now the leading Global carrier in India Revenue $20m INS i2i

  5. From traditional telco… Keys to our evolution Real time Global Open … to leading services provider with global capabilities

  6. Bringing strategic strength to the business through our global 21CN platform Becoming number 1 for customer service by March 2009 3. Simplifying and speeding up the way we work The transformation agenda BT’s transformation is driven by three objectives:

  7. We need to keep ahead of the game Our previous operating model was sequential with few customer checkpoints Operate Platform Network Design & Build IT Design & Build Market Requirement Product Design Process Design Serve Customer …This required a new operating model

  8. Define and manage customer experience Optimise design and platform build New pan-BT operating model E2E Drive services and operating efficiency Consume and build common capabilities

  9. Organise New BT structure Customers BTRetail Ian Livingston CEO BT GlobalServices François Barrault CEO BT Wholesale Paul Reynolds CEO Openreach Steve Robertson CEO • BTGroup • Ben • Verwaayen • CEO • OC • DesignCouncil Andy Green, CEO Group Strategy and Operations BT Design BT Operate Processes and information flows continue to be managed in line with our legal, regulatory and Undertakings obligations Openreach structure remains unchanged. Wholesale regulated products will remain in the Wholesale LoB

  10. Day 1 (July 1) structural changes Minimise change at the customer front-end Retail (140) BTOperate ~13,000 people (+3,600 contractors) BTDesign ~6,900 people(+ ~16,800 contractors) Technical design & development Global Services (3600) Technical design & development Network operations Wholesale (9060) Network design& development Network operations One IT (7060) IT operations IT development Note: Best current view, subject to change as detailed design is finalised

  11. Day 1 Day 2 Day 3 1 July - 07 New management structure 1 Oct - 07 New trading model 1 April - 09 ‘#1 for service’ Plan March 07 - June 07 Transition July 07 – Oct 07 Transform Oct 07 – What is happening and when

  12. Capability Transformation Emerging Country Sourcing Global Domain Leadership Procurement Right-shoring Chorus – delivering the benefits Key Stakeholder Relationship Management Supplier Management BT Procurement: Strategic Priorities

  13. Chorus -Delivering the Benefits Claire Garrett

  14. What is the Chorus Programme and why do it?

  15. Our business challenges • The ability to become more agile • Constant internal business change • Support global contract wins • To have an end to end view of BT’s performance • To have an holistic view of supplier spend

  16. Chorus- A Programme of Transformation Oracle 11.5.10 e Business Suite Policies/Processes Training/Communications Behaviour

  17. In Scope Accounting & Consolidation Procure to Pay Projects billing, Costing and Management Expenses Time Management & Costing Inter-company & Intra-company Sales Ledger Financial & Management Reporting Interface Payroll Inventory Planning & Budgeting Human Resources Scope Programme is 3 years in duration with a focus on quarterly deliveries

  18. Chorus- The Benefits

  19. The Stakeholders • Buyers • End Users • Suppliers

  20. Buyers- ‘Efficiency & Effectiveness’ • World class Buyer Tools • Visibility of Spend & Commitment Globally • Control of Supplier commitment & end-user behaviour • Focus on Strategic Sourcing

  21. End Users- ‘Doing the right thing’… • Common Platform & Process globally • Access to Global, Regional & Local suppliers through the same platform • Surety that their procurement actions are in line with Group Procurement Contracts & Governance

  22. Suppliers- ‘Removing Barriers to Trade’ • Single web based platform for all Sourcing activities- by March 2008 • Order Channel rationalisation • Web based or electronic interface options for Orders • Common invoice process and electronic interface options for invoice submission • Self service information tools

  23. The Next Steps • Early Adopters for Sourcing Events- 1st May-31st July 07 • Initial Communications live on www.selling2bt.bt.com during July 07:- • How to access the application • How to access the BT Sourcing activity • How to input your response • Go live with new mandatory process for Buyers in the UK to use the PDC team (who will be using the Oracle Sourcing application)- 1st August 07 • Further information to follow on Ordering and Invoicing changes (Domain by Domain)

  24. Further Sources of Information www.selling2bt.bt.com

  25. Climate Change andPurchasing Principles Claire Garrett

  26. Climate Change

  27. Mapping the Road to our Vision (possible actions) “harness communications to tackle climate change” Key Consolidating our Green Credentials Making BT immune from extreme weather Transforming our business Phase 4 New build data centres have DC power Incentives for customers who reduce footprint Maximising on new market opportunities Introduce Bio Fuels and Hybrids Incentives for suppliers who reduce footprint through their value chain Employee engagement Phase 3 Green Contract Globally Set energy & cost targets on 21CCE use CC message to reduce consumption of consumables Implement Procurement Policies Salary Sacrifice for employee offsets Launch C3 Practice Phase 2 Supply & Market low energy hardware All products have energy efficient targets Majority of employees opt low carbon cars Build energy security Internal Carbon Trading scheme launched Data centres Audit Energy savings in delivering customer service Discounted rates to employees who switch to same energy supplier as BT Phase 1 Smart Travel Programme Low carbon ‘green’ consumer package Review CC Risk Reduce heating by 2% yr on yr Roadmap for ISO 14001 agreed Pension Scheme Develops SRI Strategy 21CN – reduction in energy Green Contract Using the Brand and CC credentials to open up new market opportunities Now Fleet Trial Launch tools & CO2 calculator Employee Package 70% Employees join big switch off Review hire cars Now - End 2007 2008 - 2009 2009 - 2010

  28. Mapping the Road to our Vision (possible actions) “harness communications to tackle climate change” Key Consolidating our Green Credentials Transforming our business Phase 4 Maximising on new market opportunities Incentives for suppliers who reduce footprint through their value chain Employee engagement Phase 3 Implement Procurement Policies Phase 2 All products have energy efficient targets Phase 1 Smart Travel Programme Green Contract Now Review hire cars Now - End 2007 2008 - 2009 2009 - 2010

  29. Procurement Principles • We will harness the capability, diversity and innovation of our supply base to add value to our business and encourage suppliers to offer solutions which have a reduced environmental impact. • That the energy consumption and environmental impact of a product or service (from manufacture, through usage, to disposal) is a mandatory criterion in all tender adjudication. • That the energy consumption and environmental impact of any replacement product or service (from manufacture, through usage, to disposal) is less than its predecessor. We will ensure that our suppliers meet appropriate targets on energy consumption and environmental impact.

  30. BT’s Climate Change Vision To harness communications to reduce climate change

  31. Close Meryl Bushell

  32. Focus on customers • Lead-to-cash • Concept-to-market • Trouble-to-resolve

  33. Savings Commercial Flexibility Agility Innovation What we need from you

  34. To stimulate and celebrate innovation in our suppliers. To encourage innovation that benefits BT, our customers and the wider community. To raise awareness of innovative activities in the supply base across Procurement and wider BT. The Award will recognise the most innovative suppliers for new ideas or innovative projects in progress. Innovation awards

More Related