Waitlisting in Banner 8

1. Waitlisting in Banner 8 Bob Hughes Application Support ManagerNorth Orange County Community College District Eric RaznickDirector, Information Technology Services (Senior Consultant, Strata Information Group) San Mateo County Community College District

2. Waitlisting - Agenda • Waitlist overview • Setting up the forms • View as a Student, Faculty and Staff • Experiences at North Orange and San Mateo • Lessons learned

3. Waitlisting Overview • Each course can have a WL from 0 – 999 • Rules can be configured to check for pre-reqs, duplicates, links, time-conflicts, etc. • Students are notified by email when they reach the top of a list and a seat is available. • If the student does not respond within the specified time, they are moved off the list. • Faculty can view the WL from SSB Banner

4. Setting up WaitlistingSOAWLTC

5. Setting up WaitlistingSOAWLTC

6. Setting up WaitlistingSSASECT

7. Monitoring WaitlistingSFIWLNT

8. Setting up Waitlisting(North Orange letter)  <FIRST_NAME>, You requested to be waitlisted for <TERM_DESC> <SUBJ_DESC> <COURSE_NUMBER> <CRN_KEY>. A seat is now available.You must officially register for this class no later than <DEADLINE_END_TIME>. If you receive this notification less than 48 hours before the first day of instruction, return to myGateway and officially add this class no later than midnight prior to the first day of class. Access myGateway and go to 'Registration Tools'. Select 'Add or Drop Classes' and choose the term 'Fall 2010 Cypress/Fullerton College'. Click the down arrow beside this class and change your status from 'Waitlisted' to 'Registered-Web'. Click on the buttons 'Confirm Your Choices' and 'Complete Registration'. The required enrollment fees are due immediately. If no action is taken, the seat will then be offered to the next student on the waitlist. Do not respond to this system generated email. For more registration information, access the Class Schedule at www.cypresscollege.edu OR www.fullcoll.edu.

9. Setting up Waitlisting(San Mateo letter)  Dear XXXX ,       You have been moved to the top of the waitlist for (CRN) 40681 , CAOT 201 and there is now an open space. You must register within 72 hours from the time this message was sent to secure your space in this class. Failure to do so will cause you to be removed from the waitlist.       If you wish to register, follow these steps:       1.  Go to https://websmart.smccd.edu       2.  Log in to WebSMART       3.  Go to Registration - Add/Drop Classes       4.  Select Term and click on Submit       5.  Select "Register" in the Action Box for this CRN       6.  Click the "Submit Changes" button       For more information, go to WebSMART and click on the waitlist FAQ link.       If you do not want to register in this class, follow these steps:       1.  Go to https://websmart.smccd.edu       2.  Log in to WebSMART       3.  Go to Registration - Add/Drop Classes       4.  Select Term and click on Submit       5.  Select "Drop Class" in the Action Box for this CRN       6.  Click the "Submit Changes" button       Do not reply to this automated email.  If you have questions or concerns about your course registration please contact the Admissions and Records offices on your campus.       - Skyline College            skyadmissions@smccd.edu       - College of San Mateo       csmadmission@smccd.edu       - Canada College             canadaadmissions@smccd.edu

10. What the Student Sees (San Mateo CCD)

11. What the Student Sees (San Mateo CCD)

12. What the Student Sees (San Mateo CCD)

13. What the Student Sees (San Mateo CCD)

14. What the Student Sees (San Mateo CCD)

15. What the Student Sees (San Mateo CCD)

16. What the Instructor Sees (San Mateo CCD)

17. What the Instructor Sees (San Mateo CCD)

18. Student View at North Orange

19. Student View at North Orange

20. Student View at North Orange (Pending Status)

21. Student View at North Orange

22. Student View at North Orange

23. Student View at North Orange

24. Waitlist Reports at North Orange • Waitlist ‘DO’ Report • Waitlist ‘WW’ Report • Waitlist after CRN Start Date • Waitlist Expiration by Banner ID • Waitlist Info by CRN • Waitlist Purge Report • Waitlisted & Registered for same Subj/Crse

25. Wait listing - Lessons Learned • Drop students from waitlist before canceling a class! • Be careful when you clone your production database. • Do not “give away” seats when you have students on a waitlist.

26. Wait listing - Lessons Learned • Waitlists and Add Codes don’t play well together • Add codes used as ‘permit to register’ before term • Beware the ‘Waitlist Drop’ issue • Students get assessed fees for using the incorrect code • Beware the ‘No Notice’ period • Instructors either love it or hate it

27. Satisfied Customer! Bless you! The Wait List worked like a charm! I e-mailed the first 4 people on the wait list a few days before class met and advised them to come to class in case I had no shows. For the most part, I was able to admit them (took a few above seat count plus had a couple no-shows). I posted a notice on my door informing students that the class was full and that I had already admitted the students on the wait list and I asked them not to disturb the class. I was able to actually make use of the class time- not have to spend it blocking the door or arguing with angry students. We all feel for their predicament but we have to attend to those who are in our class and give them the instruction they expect and deserve. Thanks for making that possible!!!!!

28. Questions…. • Our contact info: Bob Hughes rhughes@nocccd.edu Eric Raznick raznick@smccd.edu