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Introduction to Mediation

Introduction to Mediation. Alternative Dispute Resolution. Negotiation Arbitration Mediation. Negotiation. The disputing parties talk to each other about their problem and try to reach a solution that is acceptable to them. Arbitration.

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Introduction to Mediation

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  1. Introduction to Mediation

  2. Alternative Dispute Resolution • Negotiation • Arbitration • Mediation

  3. Negotiation • The disputing parties talk to each other about their problem and try to reach a solution that is acceptable to them.

  4. Arbitration • The disputing parties agree to have another person listen to their arguments and make a decision for them.

  5. Mediation • A person not involved in the dispute helps the disputing parties talk about their problem and settle their differences.

  6. The Benefits of Mediation • Voluntary • Confidential • Effective • Enforceable • If settlement reached and written as legally binding contract • Free • Through many community mediation programs

  7. The Steps of Mediation • Introduction • Telling the story • Identifying positions and underlying interests • Identifying alternative solutions • Revising and discussing solutions • Reaching an agreement

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