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2011 Staff Surveys Results

2011 Staff Surveys Results. National NHS Staff Survey Sunday Times Best Companies Interim Results 23 rd February 2012. National NHS Staff Survey 2011 – undertook sample, 491 completed 2011 DCHS: 58.8% response rate (sample) 2010 DCHS: 58.8% response rate (full census)

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2011 Staff Surveys Results

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  1. 2011 Staff Surveys Results National NHS Staff Survey Sunday Times Best Companies Interim Results 23rd February 2012

  2. National NHS Staff Survey 2011 – undertook sample, 491 completed 2011 DCHS: 58.8% response rate (sample) 2010 DCHS: 58.8% response rate (full census) 2009 DCHS: 60.3% response rate (full census) Sunday Times Best Companies 2011 Survey 37.33% response rate that equates to 1805 staff completion of survey 2011 Staff Survey Results

  3. Question areas: Work-Life Balance Training, Learning and Development Your Job and Organisation Errors, Near Misses and Incidents Violence, Bullying and Harassment Occupational Health and Safety Infection Control and Hygiene Health and Well-Being Background details National Staff Survey

  4. Scores significantly worse than 2010 survey Training has not helped me stay up to date with my job No appraisal/KSF in last 12 months Not enough staff at trust to do my job properly Not supported to keep up to date with work developments Felt pressure from manager to come to work despite not feeling well enough National Staff Survey

  5. Scores significantly better than 2010 Elearning/online training in past 12 months Equality and diversity training Training on how to handle confidential information Training in advising patients on condition/medication National Staff Survey

  6. I would recommend my trust as a place to work 61.1% (61% 2010) 27.3% Neither disagree nor agree 11.4% disagree or strongly disagree If a friend or relative needed treatment, I would be happy with the standard of care provided by this Trust 76.5% (75%) 18.1% neither agree nor disagree 4.7 disagree or strongly disagree (0.8 strongly) Net Promoter

  7. Appraisal completion and quality Health and Wellbeing of staff – links to Every Staff Contact Counts project To maintain and build on our net promoter results Areas of focus

  8. Engagement Specialist Survey Deep dive into key areas Broken into 8 key factors that contribute to engagement Classified as a ‘one to watch’ organisation if achieved full response rate Scoring on a scale of 1 – 7: max 7, min 1 7 represents strong agreement with all positively phrased questions and strong disagreement with all negatively phrased questions Sunday Times Best Companies

  9. Key focus areas from Sunday Times Best Companies survey Leadership and Managers Focus on ‘giving something back’ and staff wellbeing Summary

  10. Combining the results provides a rich picture of where to focus our efforts: Leadership/management Appraisals Staff Wellbeing Communication – show how using results to make changes and improvements in those key areas Conclusions and recommendations

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