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Business Area Report

Business Area Report. Richard Brown Business Area Director. Key Deliverables. Delivering Value New Member Fee Schedule implementation APNIC’s taxation status Corporate Support Operational Planning New building activities HR Strategy BCP activities Financial reporting and compliance.

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Business Area Report

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  1. Business Area Report Richard Brown Business Area Director

  2. Key Deliverables • Delivering Value • New Member Fee Schedule implementation • APNIC’s taxation status • Corporate Support • Operational Planning • New building activities • HR Strategy • BCP activities • Financial reporting and compliance

  3. Delivering Value • New Member Fee Schedule 2010 • Over 75% of Members now invoiced • Forecast aligns closely to Budget • Non-Member Fee Schedule • Effective 1 January 2011

  4. Delivering Value • APNIC’s taxation status • Process lasting > 2 Years • Objection to ATO ruling to be upheld • APNIC’s “Mutual Organization” status ratified

  5. Corporate Support • Operational Plan • Ongoing activity started 2009 • Key elements and drivers • Membership Survey • Analysis of internal and external environment • Activity plan • Budget • Review every 6 months • Adjust to reflect changes in priority • Entire process undertaken every 2 years

  6. Corporate Support • New building activities • Refurbishment to begin late August • Relocation planning well underway • Actual move mid-Dec • Change management program established

  7. Corporate Support • HR Strategy • Continued focus on hiring high quality people with specialist skills to best represent our Members • Currently have staff from 23 different economies with 26 languages spoken • Internship program commenced April 2010 • Allows foreign graduates opportunity to gain work experience

  8. Corporate Support • HR Strategy • Continuous improvement philosophy incorporated from operational plan down into all individual key performance indicators • Systematic approach to align performance and remuneration continues • Formal job evaluation practices (Hay Group) • Performance review outcomes strictly aligned to market-based salary bands

  9. Corporate Support • HR Strategy • Training and Development • Increased use of in-house and online group training to provide value • English conversation groups launched • RIR Staff Exchange Program started 2010 • Retention/development tool and encourages sharing of RIR talents • Currently working closely with AfriNIC and RIPE NCC on specific requirements which are mutually beneficial • Formal certification in Training composition and delivery for Trainers and Internet Resource Analysts

  10. Corporate Support • HR Strategy • Workplace Health and Safety • Inspected in July 2010 and received highest commendation • Ongoing First Aid training • Staff participation in Global Corporate Challenge (10,000 steps a day) • Management of leave to ensure healthy work-life balance and liability • Travel medical support provided to manage health risks

  11. Corporate Support • Audit of Business Continuity Plan • BCP manual finalized and updates scheduled • BCP scenario testing undertaken on a monthly basis • Audit of BCP to be completed once move to new premises is completed

  12. Corporate Support • Financial reporting and compliance • Activity-based costing • Ongoing process of refinement • Allocate all costs to activity at source • Activity vs financial view of costs • New Business Systems • Financial – Accounts/Reporting/Workflow • HCM – HR/Payroll/Expenses/Travel

  13. Thank You richard@apnic.net

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