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Extended Management Interactions

Extended Management Interactions. Pre-Service Workshop. Extended Management. The process of de-escalating a youth who is not following instructions. AGENDA. Handling emotionally charged situations Behaviors staff youth Process and expectations. Goals of Extended Management.

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Extended Management Interactions

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  1. Extended Management Interactions Pre-Service Workshop

  2. Extended Management The process of de-escalating a youth who is not following instructions.

  3. AGENDA • Handling emotionally charged situations • Behaviors • staff • youth • Process and expectations

  4. Goals of Extended Management • Calm Youth Down • Help Youth Regain Control • Complete Role Plays to Help Youth Learn Alternative Behavior

  5. Extended Management • Praise Approximations • “You are doing a good job using a calmer voice tone.” • Positive Motivation Statements • “ You’ve earned positive points just for sitting in the chair” • Empathy and Reality Statements • “ I know it’s difficult to stop crying, but you’ll feel better when you’re calm.” • Quiet Time • “ Why don’t you take 5 minutes and relax, then we can try it again.” • Relaxation Techniques • Deep breathing, stretches, shaking out arms, etc • Start positive corrections • Voice and Body Check • “ I need you to sit up straight like me, and in a calm voice say ‘I’m ready to accept my consequences”

  6. FAMILY TEACHERS REMEMBER TO….. Stay Calm Speak Slowly Reasonable Proximity Avoid Power struggles • WHAT ARE POWER STRUGGLES? • Power struggles occur whenever you are trying to make the youth do or not do something instead of giving them choices. • Some examples would be : Trying to grab something from them Trying to move them somewhere Verbally arguing or engaging with youth when they make comments they know are offensive or untrue. r

  7. What Can Positive Corrections look like during the de-escalation process? • 1.Role Plays “ Let’s practice how to accept consequences and you can earn some positive points.” • 2.Following Instructions “ For sitting in that chair you just earned +5000 points back.” • 3. Correcting Mistakes “ You can start earning some of the points back by cleaning up the point card you ripped up and rewriting it neatly” • 4. Completing tasks such as assignments, chores, etc, “ Why you are getting ready to do a voice and body check why don’t you start earning some of those points back by doing the dishes and then we will see how you feel.”

  8. Extended Management 1. -50,000 2. Use combination of • Empathy Statements • Reality Statement • Praise approximations and use motivation statements • Time to control emotions; quiet time 3. When Youth Starts to De-escalate • Do Voice and Body Checks • Start having youth earn points back • Role Play following instructions, accepting consequences and original issue.

  9. Extended ManagementConsequences and Role Plays Example • Pre-Teach Accepting Consequences • Negative Consequences • Write Down Consequence • -50,000 • Positive Consequences • Youth Earns +5,000 for Accepting Consequence (PC) • Complete a Role Play for Following Instructions • Youth Earns +5,000 for Following Instructions • Complete a Role Play for Accepting Feedback • Youth Earns +5,000 for Accepting Feedback • Praise Youth • Corrective Teaching / Original Issue No more than 1/3 pts

  10. Extended Management Original Issue Return to the Original Issue and Do a Complete Corrective Teaching Interaction

  11. Original Issue Accepting Consequences Non-Responsive/ Intensive Teaching (Following Instructions) De-escalation Non-Responsive/ Intensive Teaching Consequence and Role Play (Following Instructions) Accept Consequences Consequence and Role Play Original Issue Consequence and Role Play Extended Management Sandwich

  12. Extended Management Follow - Up • Role-Play Skills • Discuss a Relaxation Technique / Self-Control Strategy • Apologies • Teach Relationship Building Skills • Reinforce Appropriate Behaviors Follow-UpDuring the next 24 hours

  13. General Advice • Finish what you start. You may trade off with another staff, but finish the interaction when you can. • Document episodes - Frequency, Duration, and Intensity. • Inform your consultant. • Assess yourself critically: relationships, use of preventive teaching, quality components, consistency, etc. • Remember not to engage in any arguments with the youth, do not let them “push your buttons” Just say “ Right now I just need you to follow instructions, we can talk about that later if you would like.” • Do not listen to what the youth says, watch what they do. • Try to maintain as normal as schedule as possible; business as usual

  14. Frequent Out-Of-Control Episodes May Be Signs of • Insufficient Preventive Teaching (particularly to basic skills) • Relationship Development Problems • Inconsistent Teaching / Tolerances (threats, frequent prompts, avoiding teaching, lecturing or counseling rather than using corrective teaching) • High Tolerances (ignoring or not recognizing inappropriate behavior) • Unintentional reinforcement for that behavior

  15. RESOURCES

  16. Extended Management Teaching Interactions Pre-Service Workshop

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