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Client’s Perception Of Change As A Result Of A Coaching Relationship

Client’s Perception Of Change As A Result Of A Coaching Relationship. Paul E. Dunn, Psy.D. Dunn Coaching & Co. Dianne Stober, Ph.D. Fielding Graduate Institute. Abstract.

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Client’s Perception Of Change As A Result Of A Coaching Relationship

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  1. Client’s Perception Of Change As A Result Of A Coaching Relationship Paul E. Dunn, Psy.D. Dunn Coaching & Co. Dianne Stober, Ph.D. Fielding Graduate Institute

  2. Abstract There is a lack of research demonstrating the effects of coaching. This study examined clients’ perceptions of change in their problem solving abilities, sense of self-efficacy, and satisfaction with life after at least six months of coaching. It was hypothesized that perceptions of an increased sense of self-efficacy and improvement in problem solving abilities would be correlated with increased life satisfaction after coaching.

  3. While the overall regression model was significant, only perceived changes in self-efficacy were found to significantly predict changes in life satisfaction. This study demonstrates a perceived positive outcome after coaching and also explicates a relationship between enhanced self-efficacy and increased life satisfaction. Internal constructs such as self-efficacy are more directly related to life satisfaction while problem solving abilities may have more direct links to performance related variables.

  4. Hypothesis • Clients who have been coached for at least six months will perceive a meaningful change in the way that they view their problem solving abilities, sense of self-efficacy, and satisfaction with life. Also, perceptual changes in self-efficacy and problem solving abilities will correlate with greater satisfaction with life.

  5. Method • Client-participants recruited through International Coach Federation Master Certified Coaches (ICF MCC) • Had been in coaching for at least six months. • 247 surveys sent to clients of 38 MCCs. • 86 surveys returned (35% response), 80 met study criteria, 72 responses complete.

  6. Instruments: • 14-item questionnaire • Demographic information • Specific coaching experiences • Three Likert scale surveys were modified from… • Problem Solving Instrument - Heppner, 1982 • Self-efficacy Survey - Sherer, 1982 • Satisfaction With Life Scale - Diener, 1985

  7. Results • Multiple regression analysis • Life satisfaction = dependent variable • Self-efficacy and problem-solving = predictor variables Overall regression model significant: adjusted R2 = 0.46, F (2, 69 = 31.57, p < .01) However, only self-efficacy was a significant predictor (B = .324, p < .01)

  8. Qualitative Results Three Common Reasons For Hiring A Coach • Become more effective at setting and reaching career goals • Create and experience a more fulfilling life • Personal growth

  9. Four Common Experiences Gained From Being Coached • An increased ability to handle problems that occur both in and out of work • An increased sense of self-awareness and self-efficacy • A positive relationship that encouraged personal growth • Greater satisfaction with life

  10. Conclusions • Clients reported perceived improvements in life satisfaction, self-efficacy, and problem solving abilities after coaching, both through survey response and through open-ended questions • One mechanism of coaching demonstrated: as self-efficacy is enhanced, life satisfaction is increased

  11. Increased problem-solving ability was not found to significantly predict increased life satisfaction. • Self-efficacy as a self-concept construct appears more directly related to life satisfaction than problem-solving ability as a performance variable.

  12. Future directions • Investigate differences in coaching’s effect on self-concept variables and on performance variables: what are the mechanisms at work? • Controlled studies using pre and post measures and control groups are needed for rigorous tests of coaching effectiveness.

  13. Paul E. Dunn, Psy.D. • Personal and Business Coach • Background in Coaching, Counseling, Management. • www.DunnCoaching.com • drpaul@dunncoaching.com

  14. Dianne Stober, Ph.D.

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