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Engage in a transformative experience to enhance your communication skills through ACTIVE listening in HEAT - Hearing, Empathizing, Accepting, and Taking the Lead. Discover ways to effectively convey your message to your audience utilizing non-verbal and verbal elements. Learn the art of active listening to truly understand and connect with others.
E N D
2 DAY
BTL Activity 1
BTL Listen Bodies That
Really Really Listening = ACTIVE Listening
in HEAT = ACTIVE
H for Hearing or SENSING
E for Empathizing
A for Accepting
T for Taking the Lead
in HEAT = Listening
To What ? Listening
? Activity 2 Art-A- Back
Non-Verbal Verbal COMM &
What is your MESSAGE? Content
WHO are you talking to? Audience
HEAT YOU + Content Audience
RECEIVE say show do + EXPRESS hear see feel
ips +
ip1 + Look w/ respect, approval.
ip2 + Ask open-ended questions.
ip3 + Encourage emotions.
ip4 + Resist urge to interrupt.
ip5 + Connect present with past.
ip6 + Bring out positive reality.
rus Y + + C A = HEAT+ .
rus + +