1 / 28

IBM as a Globally Integrated Enterprise: From an Employee Perspective

This presentation by Wilfried Glißmann from IG Metall - Germany covers IBM's business transformations and what it means for employees. It explores the end-to-end integration, collaborative environment, and integrated support functions within IBM. The speaker delves into the asset-based service strategy, transformation of service work, and global skill pools. Furthermore, the ongoing integration efforts, human resource strategies, and lean principles at IBM are highlighted. Employees are encouraged to self-organize, adapt to the changing landscape, and engage in collaborative efforts across borders for a successful future within the globally integrated enterprise.

hop-moss
Télécharger la présentation

IBM as a Globally Integrated Enterprise: From an Employee Perspective

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. IBM as a globally integrated Enterprise From an employee point of view.Wilfried Glißmann (IG Metall – Germany) Title slide

  2. IBM as a globally integrated Enterprise 1) What is it all about? 2) What does ist mean for us employees? 3) How to respond?

  3. 1) What is it all about? • What is IBM‘s business? • Some important transformations • Transformation of Service Work • What is fundamentally new?

  4. What is IBM‘s business? • Transformation of the customers enterprise • IBM‘s own transformation as a showcase • Self-application • What we experience as IBM‘s transformation • is partly a consequence of our professional work

  5. What kind of transformation? • „end-to-end integration“ • Manage the „extended business ecosystem“ • The whole network • “collaboration”

  6. Some important transformations: • 2002ff: Integrated Supply Chain n • 2000ff: „on-demandworkplace“ • 2000ff: „Collaborative Environment“ • 2005ff: Integrated Support Functions

  7. 2002ff: Integrated Supply Chain • Logistics, Procurement, Customer Fulfilment n • The effects • The principles: • Global Sourcing • Aggregated supply & aggregated demand • market & planing principles at the same time

  8. 2000ff: „on-demand work place“ • worldwide web-based platform n • a portal – role-based, „personalization“ • enabling self-organization • to Fill in my expertise, experience & interests , • to search complementary expertise worldwide.

  9. 2000ff: „Collaborative Environment“ • The Bluepages as a platform n • Virtual communitiesofpractice • Threaded discussions • A new model of collaboration:identify -> assemble -> reconcile -> perform -> disband

  10. 2005ff: Integrated Support Functions • 19 Functions – viewed as „global skill pools“ n • “manage, operate, optimize“ globally • decide where to do the work – if ever • Logical “centers of excellence” • “Asset-based Service Strategy”

  11. “Service” – Three different Meanings a) Work of people n b) ITartifacts („SOA“) c) Interplay of human work & SOA-Artifacts • IBM‘s „asset-based service strategy“

  12. Transformation of Service-Work • Common infrastructure n • Common tools & processes • Standardization of work • The more professionally I work,the more my work can be transfered

  13. Global Service Delivery Transformation • Global skill pool n • Taxonomyofskills • „Professional marketplace“ • Separate: System – People - Methods • General Capability to transfer the work

  14. The Capability to transfer the Service Work • Transfer work to low cost countries? n • „The righttasktotherightskills,attherightplace, attherightcost“ • A process of worldwide competing • The better we position ourselves,the faster and more demanding the process

  15. Three phases of IBM‘s internationallity • US-based, exporting worldwide, with sales offices in many countries • A Corporation with self-contained businesses in 75 countries • A Company using its multinational presence for operational advantage

  16. IBM as a Globally Integrated Enterprise • Customer facing side • Delivery & support side • “global reach & local roots” • „use the global presence of the companyfor operational advantage“

  17. 2) What does it mean for us? • Divestures & Investments • On going Integration • Human Resource Strategy • „Lean@IBM“ • „The Future of the Enterprise“

  18. Divestures / Investments • Divesting „commoditizing products“ and „low-value work“ • Investing in fast growing areas • Acquiring “high-value capabilities”

  19. Ongoing Integration • Delivery • Integrated Support Functions • Client Facing Functions • Ongoing optimization

  20. IBM Human Resource Strategy • Adaptive Workforce • Workforce Management Initiative • HR Application Architecture & Portlets • The tool I use to plan my career and learning, • is the tool for the global grip on the workforce

  21. „Lean@IBM“ • Principles of the Toyota Productions System • „Lean production“ (in the 90th) • „Lean@WIPRO“ (Harvard Case Study 2006) • “Lean@IBM” (2006)

  22. „The future of the enterprise“ • “specialised entities“ • to decide: „build, buy or partner“ • „self-organizing“ & „self-aggregating“ • like flocks of bird or swarms

  23. „The future of the enterprise

  24. „The future of the enterprise

  25. 3) How to respond? • How to assert our interests? • Where are the starting points? • What should be done?

  26. Where are the starting points? • Self-application • Transformation of Service Work • Professional Marketplace • On demand Workplace

  27. It is us – we ourselves! • Our capabilities • Our interactions • -> self-organizing processes • -> a new worldwide dynamic

  28. What should be done? • Get in touch across borders • Unterstanding on „What‘s going on?“ • Common issues • First practical actions

More Related