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Enhancing the Student Experience: Adapting to Global Competition and Diverse Needs

As global competition intensifies, understanding and enhancing the student experience has become paramount. With rising private costs, increased enrollment of international students, and the need for effective transition support, institutions must adapt their approaches. Emphasizing student self-actualization, esteem, social needs, and safety are essential. By shifting focus towards student-centered learning and promoting engagement, universities can foster a sense of belonging and community. This course offers insights into what today's students value most, ensuring that higher education remains relevant and responsive.

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Enhancing the Student Experience: Adapting to Global Competition and Diverse Needs

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Presentation Transcript

  1. Ask SMG staff forum The Student Experience Trevor Sheldon (and Jane Grenville)

  2. What’s changing? More global competition Students need more transition support Different ways of studying More international students Continued desire to attract the best and maintain social inclusion Increased private costs for students ALL mean an even greater focus on the student experience is important

  3. Student needs Self actualisation Realising potential Esteem Self esteem, confidence and respect Social needs Belonging, friendship, appreciation Safety Safety, security and protection Physiological Need for food, water, shelter and clothing Based on Maslow’s Hierarchy of Needs

  4. Students mainly as partners Self actualisation Student as partner Esteem Social needs Safety Student as customer Physiological Based on Maslow’s Hierarchy of Needs

  5. Promote student engagement • Individual student learning - student attitudes, interest and participation - ‘student-centredness’, involvement • Structure and process - representation, role in governance, feedback • Identity - promote sense of belonging - aid social integration

  6. The student journey Information for and engagement with potential applicants Application experience (open days, visits, offers, post-offer experience) Transition into HE Learning experience Co-curricular, social, living experiences Preparation for work/further study Alumni experience

  7. Personal development (POD) Understanding the student experience 1 day course. Including: Gain insight into what 'the most educated generation in history' actually wants from the education system Learn to challenge commonly held beliefs about Generation Y Assess the drivers behind the significant rise in applications to HE over the last 20 years Evaluate the main reasons why students want to go to University today and appreciate what it is they value most from the experience … and much more

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