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Danone, France

DANONE OPTIMIZES THE PRESENT AND PREPARES FOR THE FUTURE BY COMMITTING TO VOICE/DATA OVER IP CONVERGENCE. Danone, France. Danone: an international group with noble values. A world leader in the agri-food industry Turnover for 2005: over 13 billion Euros

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Danone, France

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  1. DANONE OPTIMIZES THE PRESENT AND PREPARES FOR THE FUTURE BY COMMITTING TO VOICE/DATA OVER IP CONVERGENCE Danone, France

  2. Danone: an international group with noble values • A world leader in the agri-food industry • Turnover for 2005: over 13 billion Euros • Widely recognised brands: Actimel, Activia, Evian, Volvic, LU… • Established in over 40 countries around the world • Danone works closely with major benchmarking organisations (e.g. the Pasteur Institute) • 88,000 employees worldwide

  3. Challenges • Relocating the Fresh Dairy Division to a new site • Implementing voice-data integration • Ensuring continuity of service • Rationalising cabling, maintenance and operations • Pooling switchboard operators • Ensuring long term overall coherence between sites

  4. Solution • Alcatel-Lucent OmniPCXEnterprise • 850 IP 4028 phone terminals • Free-Desktop application

  5. Danone: IP telephony architecture

  6. Benefits • Impeccable quality of service • Simplified cabling and administration • Guaranteed privacy in an open-plan office using Free-Desktop • Single phonebook and homogeneous number plan • Possibility of total convergence between all sites at the company’s own pace

  7. “For Danone, Alcatel-Lucent represented the best choice. They offered a solution that fitted in with our strategy of progression towards a convergent and homogeneous model across all of our sites.” Philippe Amiotte, Office and Facilities Director, Greater Paris Region Sites, Danone

  8. www.alcatel-lucent.com

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