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Partnering with Work Programme providers

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Explore the challenges and opportunities in partnering with Work Programme providers, including the diversity in client needs, variations in regional dynamics, and the shift towards outcome-based contracting. Navigate the complexity to achieve success in the ever-evolving landscape.

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Partnering with Work Programme providers

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  1. Partnering with Work Programme providers James KellyStrategy and Policy Director

  2. Work Programme - A Changing Landscape • Clients and client mix • Referral forecasts have increased 30% since contract tendering • Overall profile of client groups very different to forecasts - ESA/JSA split • Addition of new client groups (e.g. ex-offenders) • Complexity of client needs – immense diversity within our client mix • Highly localised labour market picture/standardised Work Programme payments • Significant variations between regions • Significant variations within regions • Differing levels of understanding and insight – a two way challenge • Part of the supply chain • Close working partners • Some scepticism • Universal Credit • Huge delivery model change • Many unknowns for providers and Local Authorities (e.g. HB, advice etc..)

  3. Challenges • Stakeholder complexity • Helping the hardest to help • Jobs and geography • Evidencing success • Outcome based contracting and risk

  4. Opportunities • Integration of services and budgets -local and national • Big picture insight of locality needs • Employer insight – responding to local business needs • Focus on outcomes • Retendering • New delivery models

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