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Sugiyanto; Marsum; Lanny Sunarjo 2014

Bringing Health Polytechnic of Semarang to A World Class University by Implementation of Quality Assurance. Certificate No. 1D09/01305. Sugiyanto; Marsum; Lanny Sunarjo 2014. Background. V I S I O N To produce graduates internationally recognized. Location campus in several cities. 1. 2.

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Sugiyanto; Marsum; Lanny Sunarjo 2014

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  1. Bringing Health Polytechnic of Semarang to A World Class Universityby Implementation of Quality Assurance Certificate No. 1D09/01305 Sugiyanto; Marsum; Lanny Sunarjo 2014

  2. Background V I S I O N To produce graduates internationally recognized Location campus in several cities 1 2 Best and competittive graduates - succeed in dealing with Asean Community 2015 3 Become a WCU – people will count on the graduates 4 Started by evaluating todays program and management using QA, HPS has implemented QA based on ISO 9001 since 2007 www.poltekkes-smg.ac.id

  3. CAMPUS VI KAMPUS I,II & III cAMPUSIV CAMPUS V CAMPUS VII & VIII CAMPUS LOCATION

  4. Purpose • This study is to evaluate management performance, customer satisfaction and readiness of resources (human, material, methods and management) of Health Polytechnic of Semarang to be eligible to criteria of a WCUin 2012. www.poltekkes-smg.ac.id

  5. Research Framework . Characteristic of WCU Health Polytechnic of Semarang Characteristic of Talent Internationally Class Student Lecturer Researcher • Management Performance • Customer Satisfaction Good Governance Leadership Excellent Program Strategy – Vision Autonomy Academic Freedom Framework • Readiness of Resources • Human • Material • Methods • Management Funding www.poltekkes-smg.ac.id

  6. Research Question Is Health Polytechnic of Semarang eligible to criteria of a WCU? www.poltekkes-smg.ac.id

  7. Methods • This was a restrospective study with cohort approach in 2009 – 2012 (4 years). • Population was all civitas academic, random sampling technique, the respondents including Educational staffs (271), Lecturers (254) and Students (1320). • The instruments were questionaire, personal records and audit summary reports. • Data : Primary & Secondary Data. • The result were analyzed using simple distribution. www.poltekkes-smg.ac.id

  8. Result Characteristic of Talent • Grade point average >3 (scale 1-4) – “Good” • Active in national competition – English debate, etc • Exchange Student Overseas Student • Qualification : S3 (8); S2 (210/82.60%); S1/D4 (36) – overseas graduate (Australia & Thailand) : 45 (20%) • Exchange Lecturer Overseas Lecturer-254 • Local (13%),national (85%),international publication (2%) • In collaboration with overseas research Researcher www.poltekkes-smg.ac.id

  9. 82.98% 81.32% 80.15% 82% Good Good Good Good Student Satisfaction The Education Services (1) Lecturer performance (2) Administration (3) Facility (4) Library (5) Laboratory (6) Skill practice (7) Security (8) Fee Tuition (9) Prospect for graduate 2012 2009 2010 2011 www.poltekkes-smg.ac.id

  10. 84.96% 81.96% 80.96% 84.18% Good Good Good Good Lecturer Satisfaction The Education Services (1) Learning system (2) Administration (3) Facility (4) Career development (5) Incentive 2012 2009 2010 2011 www.poltekkes-smg.ac.id

  11. 82.91% 81.59% 80.94% 81.80% Good Good Good Good Staff Satisfaction The Education Services (1) Facility (2) Career development (3) Incentive (4) Distribution of job (5) Labor relation 2012 2009 2010 2011 www.poltekkes-smg.ac.id

  12. 80.59% 81.11% 80.74% 81.50% Good Good Good Good Stakeholder Satisfaction The Capability of Graduate (1) Knowledge (2) Competent (3) Attitude & behavior (4) Team working (5) Communication 2012 2009 2010 2011 www.poltekkes-smg.ac.id

  13. Audit Internal Summary Report www.poltekkes-smg.ac.id

  14. Audit External Summary Report 2009 2010 2011 2012 March Sep March Sep March Sept March Sept www.poltekkes-smg.ac.id

  15. Health Polytechnic of Semarang in 2012 Text in here Text in here • Management Performance – 98.30%. • Customer Satisfaction – 81.80%. • Readiness of Resources – 45.83%. www.poltekkes-smg.ac.id

  16. Discussion • The results showed no student, lecturer and researcher internationally class however there are main opportunity to enhance the concentration of talent such as • Qualification of lecturer : S3 (8); S2 (210/82.60%); D4/S1 (36) – overseas graduate (Aus & Thai) : 45 (20%). • Public interest studying in HPS has increased from 2009 to 2012 with an average ratio of 1: 5 with amount of applicants 4620 people (2009) and the 7147 people (2012). • Student has grade point average >3 (scale 1-4) – “Good”, skill certificate and capability English language. • Result of research activities including international/national has positive impact for both development of faculty and institutional. www.poltekkes-smg.ac.id

  17. Conclusion Health Polytechnic of Semarang has opportunity to become to a WCU by developing and improving the readiness of resources. www.poltekkes-smg.ac.id

  18. Certificate No. 1D09/01305 Thank You! www.themegallery.com www.poltekkes-smg.ac.id

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