Early Intervention for First- Year Students

1. Early Intervention for First- Year Students How can you reach out to students who are struggling in classes BEFORE IT’S TO LATE?

2. Approach to Developing/Supporting Student Capacity: Where We’ve Been ACTIVE PASSIVE • Students enter the University less than “fully-formed,” either in knowledge or maturity • Feedback is central to learning and adjustment; early feedback is more effective than later. • An active and intentional role in promoting student learning capacity and successful adjustment works in the interest of student success and an engaged learning community • Pressure of large student caseloads • Philosophy: “Sink or Swim”

3. Thoroughly Collaborative Efforts • The Committee on the First-Year Academic Experience • Collaborating Units: • Departments • Residence Life • TILT • CASA • Registrar • ACNS • Support Services (many)

4. Post-semester • Project Success, PEAK • Precipitous GPA Change • Non-registered • Ram-Grad Outreach Proactive Interventions • Taking stock • Early Grade Feedback • U Turn Early to mid-semester of students’ first year

5. Taking Stock First year students complete a survey after 3 weeks in fall semester assessing their experiences to identify risk factors. During the Fall 2011 semester, 3942 of the first year students living on campus (91%) completed the MAP Works survey, and 3545 students who completed the survey (90%) also met with a Resident Assistant (RA).

6. Taking Stock • Taking Stock at Mid-Semester • MAP-Works survey given to all first-year students (on and off campus) during the fourth week of classes • One-on-one conversations are conducted with all first-year residents on campus and their Resident Assistant (student staff). • Follow-up by Resident Directors (full time staff) and Assistant Residence Directors (GAs) for those students that show a significant need for additional assistance and resources based on survey and input from RA staff.

7. Taking Stock using Map-Works

8. Taking Stock • FA11 Taking Stock Students (n=4519) • 3993 on and off-campus students completed the survey (88%) (3942 on campus, 51 off) • Of the 3942 on-campus students that completed the survey, 3547 met with their RA for a 1:1 conversation (90%) • FA11 term GPA for on-campus students that completed the survey and met with their RA: 2.90 (n=3338)FA11 term GPA for on-campus students that completed the survey but did not meet with their RA: ­­­­2.74 (n=354) • FA11 term GPA for students that did not complete the survey, but still met with their RA: 2.63 (n=273) • FA11 term GPA for on-campus students that did not complete the survey or meet with their RA: ­­­­2.42 (n=87)

9. Successes and Best Practices

11. Early Grade Feedback • Instructors assign S/U • Thursday of fifth week • Enter in Blackboard • Collect and Share Data • Collect centrally through Blackboard • Intervention • By AVP/Advisor to Provost, Resident Directors and Assistant Resident Directors; IU Advisors and Academic Support Coordinators; Colleges • Varying intensity, from email message to individual meeting • Assessment • Final grades, for students with U’s

12. Courses Participating • CHEM labs 104, 108, 112, 114 • CHEM 111* • COMP 150 (17 selected sections) • CS 160 • HIST 101, 150 • LIFE 102 labs* • MATH 130 and 100-level Calculus Courses (141, 155, 160, 161, 180)* • MATH PACe Courses (117, 118, 124, 125, 126)* • PSY 100 *Tutoring offered in these courses Please note: some of these classes have selected sections participating

13. Course Section Participation (Fall 2011) • 190 of 221 sections reported (86% response) • Data reported on more than 8,000 students • Unsatisfactory indicators (“U”) for 1,872 students • More than 1 U for 226 of these • 64% of U’s were freshmen; 36% were non-freshmen

14. Predictive Power of the Early Progress Indicator (S/U) • Students with S in the 5th week: • ~90% chance of a final course grade of C or above • Students with U in the 5th week: • ~52% chance of a final course grade of C or above

15. Interventions for Students with U’s Email to Non-Freshmen Success Strategy Workshop: “U-Turn” Email to Freshmen Email from Residence Hall (RHD/AHD) Postcard from RD/AD Meeting with RD/AHD Through Residence Life Through Acad. Support Coordinators/ IU & Engineering Advisors Email and/or phone calls In-person meetings In-person meetings Email and/or phone calls Through Colleges

16. Advisor Outreach Academic Advisors sent 1545 emails, made 114 phone calls, and conducted 280 in-person contacts (1939 total contacts) to students receiving an unsatisfactory rating.

17. End of Term Grade Outcomes for Students

19. U-Turn Event • “One-Stop-Shop:” • Student self-assessment • Individualized consultation • 16 Resource Services • Plan of Action

20. U-Turn This Fall, 370 Students attended the U-Turn event For students who received a “U” and attended the U Turn Event in fall 2010, 16% received a D or F in the course; compared to 41% of all students who received a “U” and earned a D or F grade.

21. Non Registered Student Outreach • Registrar Identifies students • Students not registered for subsequent semester by priority registration deadline • Collect and Share Data • Advisor Assignments • Excel spread sheets • Intervention • By Registrar, IU Advisors, Academic Support Coordinators & Colleges • Email, phone call, individual meeting • Assessment • Registration prior to subsequent semester

22. Precipitous Grade Change Outreach • Grades Post (end of term) • Compare term GPAs from one semester to the next • Identify students in good standing who are struggling • Collect and Share Data • Advisor Assignments • Excel spread sheets • Intervention • By IU Advisors and Academic Support Coordinators; Colleges • Email, phone call, individual meetings • Assessment • Number of contacts, GPA in subsequent semester

23. Project Success • Grades Post (end of term) • Identify students on Academic Probation • PRB1 in Spring • PRB2 in Fall • Collect Data • Identify target population • Intervention • By Collegiate Success Coach • Students register for 8 week workshop • Sessions focus on study skills, time management, campus resources, academic policy, faculty panel , etc. • Assessment • GPA & Academic standing in subsequent semester

24. PEAK • Grades Post (end of term) • IU students on academic probation are identified • Collect data • Data is collected • Intervention • By IU Advisors • Students are placed in PEAK RamCT Shell • Students complete PEAK program online • Students attend PEAK advising appointment • Assessment • Completion of PEAK & academic standing in subsequent semester

25. Readmitted students on PRB • Admissions Identifies students • Through the intent to return form & readmit process • Data Collected • Access Database • Intervention • Letter from Admissions regarding return • Collegiate Success Coach Provides outreach • Students Attend 1 hour Ram Reconnect Workshop • Assessment • Attendance at workshop, GPA & academic standing in subsequent semester

26. Dismissal Appeals • Students awarded appeal • Students granted an additional semester on academic probation prior to dismissal • Scholastic Standards Committee awards appeal • Data available • Scholastic Standards • Committee shares data • Intervention • Collegiate Success Coach provides outreach • Students Attend 1 hour Ram Reconnect Workshop • students meet individually with coach throughout the semester (3xs) • Assessment • Attendance at workshop & meetings, GPA & academic standing in subsequent semester

27. Graduation Outreach • Census each semester • Compile a list of stop out students over 90 credits, in good standing, in target cohorts • Collect data • Pull data from ODS • Cross reference data with Student conduct • Access Database • Intervention • Collegiate Success Coach provides outreach • Online survey, email, phone outreach, Ram Grad Award announcement • Provide ongoing support • Assessment • Number of students that complete their degree program prior to the 6yr deadline

28. Advisor Tracking Identifying Students Documenting Outreach

31. Advisee List

35. Active Outreach can make a difference