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Job Satisfaction Questionnaire Results

Job Satisfaction Questionnaire Results. Fall 09 Previous Brayfield-Rothe Job Sat. Quest. 63.8 n/a How Satisfied…. Recognition 11.3 n/a Compensation 9.8 n/a Supervision 10.5 n/a Total 31.6 n/a.

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Job Satisfaction Questionnaire Results

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  1. Job Satisfaction Questionnaire Results Fall 09 Previous Brayfield-Rothe Job Sat. Quest. 63.8 n/a How Satisfied…. Recognition 11.3 n/a Compensation 9.8 n/a Supervision 10.5 n/a Total 31.6 n/a

  2. Common Ethical Dilemmas • Honesty in advertising and in communications with superiors, clients, and government. • Problems relating to special gifts, entertainment, and kickbacks. • Overlooking wrong doings of others

  3. Ethical Problems Survey % of 4000 employees who observed various ethical problems in the past year: Lying to Supervisors - 56 Falsifying reports/records - 41 Theft - 35 Sexual Harassment - 35 Drug or alcohol abuse - 31 Conflict of Interest - 31

  4. Factors Affecting Ethical Choices • The Individual • Learned Ethics • Level or stage of moral development • The Organization • Rules, Policies • Culture

  5. Moral Development • PreconventionalLevel: concerned with external rewards and punishments • Conventional Level: conform to the expectations of peers and society • Postconventional (Principled) Level: individuals develop a personal, internal set of standards and values. (About 20% of adults)

  6. Guidelines for Ethical Dilemmas • Is it legal? • Is it right? • Is it beneficial? To whom? How much? • Is it harmful? To whom? How much? • Would you be willing to allow everyone to do what you are considering? • Would you like your family to know? • Would you like your decision printed in the newspaper? • Have you consulted others who are objective and knowledgeable?

  7. Recent Study of Stress: • 70% of workers said job stress caused frequent health problems • 34% considered quitting because of stress during previous year • 14% quit due to stress during previous two years

  8. Effects of Stress • Psychological • moodiness, depression, emotional fatigue • Physiological • cardiovascular diseases • ulcers, sexual dysfunction, headaches • Behavioral • poor performance, accidents • absenteeism • workplace aggression

  9. Yerkes-Dodson Law

  10. Complex vs. Simple Task (Difficult vs. Easy Task/Poorly Learned vs. Well Learned Task)

  11. Sources of Stress • Experience • Job Conditions • Job Events • Life Events • Life Conditions • Personal Characteristics • Personality • Coping Behaviors (These and other factors influence how people much stress people feel.)

  12. Sources of Stress • Job Conditions • Intrinsic to the Job • Being in the Organization • Roles in the Organization • Role Ambiguity • Role Conflict • Career Development • Social Relations within the Organization • Organization interface with the outside

  13. Sources of Stress • Job Events & Life Events • Even “good” things can be stressful, because change is generally stressful.

  14. Workplace Violence • 2 million people experience some form of violence at work each year • Most common cause of work-related death for women; second most common for men • Severe distress after experiencing or observing violence

  15. Sources of Stress • Life Conditions • Urban “Stress Test” • Measures: Population Change, Crowding, Education, Violent Crime, Unemployment, Per Capita Income, Birth Rate, Air Quality, Hazardous Wastes, Water Supply & Quality, Wastewater Treatment • Does not include: Climate, Cultural Offerings, NFL Football

  16. Sources of Stress • Personality • Type A Behaviors • Highly Competitive • Impatient • High Job Involvement

  17. Behavior Activity Profile CLASS MEANPREVIOUS 85 (rounded) Interpretation Below 50 = Hard-Core Type B 50-69 = Moderate Type B 70-79 = Low Type B 80-89 = Type X 90-98 = Low Type A 99-121 = Moderate Type A 122+ = Hard-Core Type A

  18. Determinants of Type A Personality • Sensitive Nervous System • Demanding Parents (love contingent upon achievement)

  19. Primary Prevention Change how you do things to remove stressors from your life Secondary Prevention Prepare yourself to withstand stressors Treatment Treat the stress effects you already have Primary Prevention Time management, skill enhancement, delegation, job redesign Secondary Prevention Exercise, diet, recreation, sleep, relaxation, meditation Treatment Professional help, social support Coping with Stress

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