Job Satisfaction

Job Satisfaction What Today’s Employees are Looking for in Work Kevin DeMattio Amy Diaz JJ Hendricks Mike Merriman Peter Striegel Chris Wilson

Job Satisfaction Defined: • Job Satisfaction is an employee’s judgement about whether various workplace characteristics are favourable or unfavourable.

Employee Satisfaction is Related to: • Supportive Work Environment • Enriched Work • Proper Management • Fair/Adequate Compensation • Flexible Work Schedules

Satisfaction: Supportive Work Environment • Sufficient training and development opportunities • Surroundings that are safe, clean, and comfortable. • Job Security • A corporate culture that respects family needs.

Satisfaction: Enriched Work • Meaningful Work -Challenging -Important -Leaves a feeling of accomplishment - Work that allows learning and development of skills • “Spirituality in the Work Place” • Employees prefer jobs that are designed around a recognizable product or service, rather than jobs that are indistinguishable components of a larger assembly.

Satisfaction: Proper Management • Dissatisfaction with boss is #1 reason for leaving. • Trust in management • “Walk the Talk” • Fairness from management: • Clear communication • Listening to employee input/concerns • Providing praise • Empowering the employee

Satisfaction: Pay Structures • Competitive pay • Societal factors in the labor market play a strong role in how satisfied employees are with their pay. • Procedural Justice • Dissatisfaction with pay doesn’t strongly correlate with the amount of pay. • Satisfaction is more strongly affected by the fairness of the pay. • U.S. workers focus on equity; rewards should be in proportion to the employee’s contribution.

Satisfaction: Benefits • Cafeteria – style pension plans • allow people to choose their compensation options that fit their personal lives. • Traditional benefits that employees expect include: • Health/Dental insurance • Pension and 401 (K) plans • Vacation and sick – leave plans • Employers are becoming more creative when it comes to in-house benefits. • In-house child care • Exercise rooms

Satisfaction: Work Schedule • Flextime Schedules • provide flexibility for working parents, students, or staff members. • Mandatory overtime is currently one area of employee discontent. • The majority of U.S. workers want: • Reduced work hours. • Increased paid vacation time.

Organizational Constraints • Insufficient job-related information, resources, or supplies. • Inadequate skills/time to perform job duties. • Repetitive work, role ambiguity and role overload. • Deficiencies in help from others and the services provided.

Job Satisfaction as it Relates to Hiring • Job designs that encourage personal enhancement and career advancements. • A common reason for dissatisfaction is that employees do not feel suited for the job. • Employee goals match Company mission and values. • Applicants want a realistic job preview that gives a balanced picture of all job duties and expectations.

Conclusion • Employee satisfaction is based on: These elements will only work if: • proper hiring practices allow for correct job fit • job designs enhance competencies • a complete and balanced job description. Supportive Work Environment Enriched Work Proper Management Fair/Adequate Compensation Flexible Work Schedules

Job Satisfaction