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Streamlining Permits: The All-in-One Approach by the Ministry of Infrastructure

The All-in-One Permit for Physical Aspects, launched by the Ministry of Infrastructure on November 3rd, 2010, aims to simplify the permit process for construction, demolition, and environmental planning. By consolidating 25 separate permits into one procedure with a single competent authority, it reduces administrative costs significantly by €85 million for professionals and €11.7 million for citizens. Implementing clearer handling times and digitized applications, this initiative enhances efficiency, minimizes regulations, and fosters a collaborative environment between authorities and applicants.

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Streamlining Permits: The All-in-One Approach by the Ministry of Infrastructure

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  1. All-in-one Permit for Physical Aspects Ministry of Infrastructure and the Environment November 3rd 2010

  2. All-in-one permit for Physical Aspects • Administrative Burden • Costmodel 2008 is based on: • Application forms • Submission requirements • Deregulation • Ict application • Most complex permit

  3. Administrative Burden • For Citizens • All-in-one-permit • Reduction € 11,7 million external costs (11%) • 15.000 hour • Permit-free building • Reduction € 14,8 million external costs • 3.000 hour • For Professionals • All-in-one-permit • Reduction € 85 million external costs (21%) • Permit-free building • - Reduction € 20,5 million external costs

  4. Goals • Reduction of the number of regulations • Reduction of administrative costs • Public driven service

  5. Measurements • General Rules: • No permit required if general rules are applicable • More trust towards less risk companies • All-in–one Permit for Physical Aspects: • One Permit • One procedure • One competent authority • One desk • Development and implementation with target groups • We want this to work! • Major change needs commitment and early adapters

  6. All-in–one Permit for Physical Aspects (1) • One permit: • 25 separate permits for construction, demolition, spatial planning, listed buildings, environmental issues etc • No change in level of protection • Client chooses in regard of the project: • one permit • one permit in two phases • several separate permits!

  7. All-in–one Permit for Physical Aspects (2) • One procedure: • Clear handling times • Lex silencio positivo (the permit will be issued automatically if handling times are not met) • Procedure is independent of type of permit • Cutting down on local diversity • Reducing the number of submission requirements

  8. All-in–one Permit for Physical Aspects (3) • One competent authority • Coordination of expert input • Compulsory advice (of higher or other authority) is coordinated by competent authority • The burden of collecting advice no longer lies with applicant • The time involved with collecting advice is of concern to advice body and competent authority • Side effect: better knowledge of and understanding between authorities

  9. All-in–one Permit for Physical Aspects (4) • One desk: • For information • For application • 2015: local municipalities are aimed to be the prime governmental information desk for civilians

  10. What’s different – where are the gains? • Central Act on Administrative Law (AWB) • One procedure • Standard submission requirements • Wabo / Bor / Mor • One standard compulsory permit form (instead of 1600) • No obligation to submit information already know to government • Obligation for governments to be able to receive electronic application forms

  11. What’s different – where are the gains? • ICT – public / professionals • Part of National Urgency Programme (NUP) – use of DigiD, connecting existing databases (postal code) but also webdesign, easy to understand forms, opensource software, Digikoppeling, Postbus 51 and Antwoord! • Profile for professionals (name, addresses, company details) • Replicate permits • Compulsory questions more prominent (quality applications) • Questions appear according to last answer • Links towards relevant information and other questionnaires

  12. What’s different – where are the gains? (2) • ICT – government • Enables governing bodies to share permits and appendices real time online (no issues on availability information) • Upload advice • Web based tool – no demands on automation degree local government

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