SlideServe
Télécharger Obtenir Pro
Menu
Accueil Pro
Préférences
ApparenceLight Aide et commentaires
© SlideServe · v2026

Shared Services Learning and Skills Shared Services Advisory Group What is “Shared Services”? 5 September 2006 Paul Enne

inocencia avatar
inocencia
11 diapositives · 723 Views · Jun 25, 2012

Shared Services Learning and Skills Shared Services Advisory Group What is “Shared Services”? 5 September 2006 Paul Ennew Shared Services Programme Manager. Content. Definition Not Centralisation Typical Scope Refocusing the function Shared Services Benefits Transformational Change.

#line #family #panel #brian epstein #art #club #public #college
Shared Services Learning and Skills Shared Services Advisory Group What is “Shared Services”? 5 September 2006 Paul Enne - slide 1
01 / 11Shared Services Learning and Skills Shared Services Advisory Group What is “Shared Services”? 5 September 2006 Paul Enne
1 / 17

Télécharger la présentation

Shared Services Learning and Skills Shared Services Advisory Group What is “Shared Services”? 5 September 2006 Paul Enne
Une image / un lien ci-dessous est fourni (tel quel) pour télécharger la présentation

Politique de téléchargement : le contenu du site vous est fourni TEL QUEL pour votre information et votre usage personnel ; il ne peut être vendu, concédé sous licence ni partagé sur d’autres sites sans l’accord de son auteur.Le contenu vous est fourni TEL QUEL, pour votre information et votre usage personnel uniquement. Téléchargez la présentation en cliquant sur ce lien. Lors du téléchargement, si vous ne parvenez pas à télécharger une présentation, l’éditeur a peut-être supprimé le fichier de son serveur.Pendant le téléchargement, si vous ne parvenez pas à obtenir une présentation, le fichier a peut-être été supprimé par l’éditeur.

F I N

Plus de contenu associé

Transcription de la présentation

  1. Shared Services Learning and Skills Shared Services Advisory Group What is “Shared Services”? 5 September 2006 Paul Ennew Shared Services Programme Manager

  2. Content • Definition • Not Centralisation • Typical Scope • Refocusing the function • Shared Services Benefits • Transformational Change

  3. Shared Services - A Definition • A collaborative approach in which a subset of • existing business functions are organised into • a new, semi-autonomous business unit that has • a management structure designed to promote • efficiency, value generation, cost savings, and • improved service for customers of the service. • Source: B. Bergeron: Essentials of shared services

  4. Shared Services - Another Definition • Shared Servicesis based on the principle of transaction • processing and strategic decision support being provided by • separate entities. • Professional, value adding services remain close to the business • and repeatable, operational processes are undertaken in shared • service centres • Shared Services is a distinct operating model that: • drives excellent customer service • delivers benefits of scale and efficiency for shared transactions • means better value from top managers

  5. Shared Services C E N T R A L I Z E D Service Culture Flat Structure Best Practice Independent Entity D E C E N T R A L I Z E D Unresponsive Detached from Business Inflexible Duplication Inefficient Non-Standardised Customer Focused Business Intelligent Economies of Scale Standardised Processes Why Shared Services is not Centralisation

  6. Typical Shared Services Scope • Finance and Accounting • Human Resources • Procurement • Information Technology • Estates • Legal Services • Health and Safety • Others

  7. Typical Shared Services Scope

  8. Refocusing the function

  9. Shared Services Benefits • Strategic Leadership • Increased efficiency across the sector • Economies of scale (FTE) • Redesigned, standardised end to end processes • Automation, integrated workflow, document management • Improved effectiveness of services • Customer focused/responsive • SLA driven • Best practice processes • Specialist skills • Class leading technology • Lower Investment costs • Better information and reporting • Sustainability and capability • Ease of future change

  10. Transformational Change

  11. Paul Ennew FE Shared Services Tel: 07877589900 Email: paul.ennew@lsc.gov.uk