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BEST PRACTICES for SHARED SERVICES

BEST PRACTICES for SHARED SERVICES. An overview of the MARPA Shared Services Best Practices Guidebook and Regionalization Best Practices Website . Merrimack Valley Planning Commission Regional Planning Day 2013 – June 20, 2013. Massachusetts Association of Regional Planning Agencies (MARPA).

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BEST PRACTICES for SHARED SERVICES

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  1. BEST PRACTICES for SHARED SERVICES An overview of the MARPA Shared Services Best Practices Guidebook and Regionalization Best Practices Website Merrimack Valley Planning Commission Regional Planning Day 2013 – June 20, 2013

  2. Massachusetts Association of Regional Planning Agencies (MARPA) Thirteen of the Commonwealth’s Regional Planning Agencies Coalition formed to promote coordination and collaboration among its Regional Planning Agencies Monthly meetings to share information and approaches, advocate for legislative actions and develop statewide regional policies

  3. Why Share Municipal Services? • Increase organizational efficiency • Meet fiscal challenges and maintain operations/services • Provide new goods or services that communities want • Green Government • Assure timely, safe and effective actions in time of need • Maximize benefit of personnel training, certification and performance monitoring • Foster cooperative efforts among communities and organizations

  4. Genesis for MARPA Shared Services Guidance (‘the Project) Regionalization Advisory Commission (2009) Chair: Lieutenant Governor Murray 19 members: MA executive agencies, local and regional leaders • Final report - April 2010 • A key recommendation: MA should develop a regionalization “how-to manual” and Best Practices Guide

  5. MARPA Guidebook and Website: DLTA At Work Commonwealth’s District Local Technical Assistance (DLTA) Program and Patrick / Murray Administration DLTA Program Priorities • Fostering Municipal Partnerships • Identifying and examining potential shared services and other collaborative efforts • Facilitating collective purchasing options • Analyzing or developing cost saving measures that benefit more than one municipality

  6. MARPA Project Priorities • Identify types of shared municipal services • Educate stakeholders on best practices • Enable constituents to assess potential within their own municipalities • Provide guidance for implementation and monitoring

  7. Guidebook Content • “How to get Started” • Taking an idea from inception to implementation • “Working Through the Details” • Establish a Planning Committee • “How to Manage Sharing Services” • Governance Options • Financing Options • Ongoing Oversight • Kinds of Service Sharing • Successful Examples • Legal Agreements and the Massachusetts General Laws • Helpful Resources

  8. Shared Service Examples • Collective Purchasing • E-Government • Education • Energy • Environmental • Health • Inspectional Services • Personnel • Planning • Public Safety • Public Works • Purchasing • Waste Collection

  9. Guidebook Attributes • Easily distributed • Designed for quick reference • Traditional media source • Useful for some stakeholders

  10. Website (www.regionalbestpractices.org) • Available 24/7 • Designed for easy access • Design expected to increase engagement with content • Enables viewers to use icons to connect directly to information relating to their role • Easily updated and shared with a larger audience • Guides viewers unfamiliar with topic, participants or process

  11. Website Demonstration • www.regionalbestpractices.org • “Is Regionalization Right For You” • “Kinds of Regionalized Services” • “Regionalization General Best Practices” • Identifying Projects • Getting Started • Moving Forward • Implementing Your Project • Individual role icons • Highlight information for Who is My RPA, other resources • Glossary of Terms

  12. Comments, Questions? Thank you!

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