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Shared Services

Shared Services

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Shared Services

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  1. Shared Services What is a shared service

  2. Consolidate Services Human Resources Dept Finance Office & Payroll Estates Management IT support Services MIS Dept

  3. Consolidate systems Shared HR System Shared Library Management System Shared Finance System Shared Student Records System Shared Learning Platform (VLE)

  4. Policy Context Mission Vision Values Shared Services Strategy Strategic Plan Strategic Perspectives Strategic Aims/Objectives Drives Refines Operational Planning Operational Priorities/ Objectives Evaluation Operating Environment Scottish Government/SFC

  5. College A Lead Department College B Shared Services Service Dept College C Service Transaction Service Transaction

  6. Joint Initiative College B College C College A Shared Services Federation Service Provider Ltd

  7. You need to know what services you are going to share, and to what level Baselining Current Support Services(Service Catalogue) Inventory of current services (SLA) Systems Review Inventory of Systems

  8. Examine Case studies Shared Services Identify & Understand Legal Obligations Disaster Recovery Define Exit Strategy

  9. Shared Services mark.clark@rsc-scotland.ac.uk • www.sharedservicearchitcts.co.uk JISC RSC Scotland Tel: 0141 585 0022