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The Future of Connected Learning: SkillSoft Strategy

In his presentation on November 6, 2008, John Ambrose highlights SkillSoft's strategic approach to connected learning amid rapid technological change. He discusses three key market shifts: learning portability, learning ubiquity, and the emerging focus on talent management. The mobility paradox reflects the challenges of mobile learning, which supplements but does not replace traditional methods. SkillSoft embraces web 2.0 technologies to enhance learning experiences and drive engagement while adapting to evolving learning ecosystems.

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The Future of Connected Learning: SkillSoft Strategy

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  1. The Future of Connected Learning: SkillSoft Strategy John Ambrose November 6, 2008

  2. Speed of Change

  3. Connected Learning Compliance Leadership Development Six Sigma Customer Service Project Management

  4. Three Market Shifts

  5. Shift 1: Learning Portability

  6. The Mobility Paradox 10% of this year’s 1.2Bhandsets will be web-ready smart phones Will grow to 30% by 2011

  7. The Mobility Paradox “In 2007, portable media was expected to grow very quickly – driven by the perceived need for disconnected learning” “In 2008, however, the expected growth has declined as a result of an increased focus on the appropriateness of delivery modality.” - IDC eLearning Report, June 2008

  8. Learning Delivery Trends

  9. Mobile Devices Mobile Challenges • Multiple platforms • Shifting standards • Slow networks • Rapid obsolescence • Economics

  10. Mobile ‘Truths’ • Supplements, but does not replace traditional e-learning • Component of the corporate “learning ecosystem” • Appropriate content, appropriate device, appropriate time • Tracking and reporting is key • Should not be device dependent • SkillSoft platforms continue to evolve to offer increasing mobile capabilities • Must be simple

  11. Mobile is an Extension of the eLearning Ecosystem Online Search a database for urgent snippet Select from many modes Watch or listento downloadedvideo or MP3 Take a course or read a chapteron an airplane Offline

  12. Offline Courses

  13. Offline Chapters

  14. SkillSoft’s Years of Mobile Expertise pda.books24x7.com Compatible with: PDAs, Smartphones, Palm Blackberry, Windows Mobile Pocket PCs, iPhone Available to Books24x7 corporate customers at no additional charge*

  15. New Mobile Enhancements • Visual Indicator • Above Search button • Appears on Every Page

  16. Innovation Lab Preview

  17. SkillSoft Strategy: • Continues to be an R&D priority • Mobility is an extension, not replacement • Focus on “In-between” learning • Web/email delivery • Trackability is key

  18. Shift 2: Learning Ubiquity Key is OvercomingObscurity

  19. Learning Programs Search-and-Learn SkillSoft Portletsliberate learning My Plan Booklist Favorites

  20. Passive Generic Static

  21. Active Personal Dynamic

  22. Web 2.0 and Social Learning How Can These Drive Learning Ubiquity?

  23. User-Generated Recommendations

  24. User-Generate Tags (Coming Soon)

  25. User-Shared Annotations (Coming Soon)

  26. SkillSoft and the Collaborative Web • SkillSoft Ubiquity Strategy: • Leverage Portals and Web 2.0 Technologies • Must Add Incremental Value to Learning • Drives Ubiquity • Trackable and Reportable

  27. SHIFT #3 The War for Talent

  28. New Segment Emerging Talent Management

  29. New Segment Emerges Common Thread

  30. Focus today is on automating existing processes

  31. “Simply can not automate your way out of a global skills shortage”

  32. Example: How Learning and Talent Management Integrate

  33. SustainableBusinessValue Learning Drives Behavior Change Automating Integrating Measuring Changing Behavior

  34. SkillSoft and Talent Management • Our Strategy: • Very Early Market • “Swiss” with TM vendors • Leverage OLSA • Listen to clients • Learning as the ‘Killer Talent App’

  35. THANK YOU! John Ambrose jambrose@skillsoft.com

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