Emotional Intelligence (EQ)

1. Emotional Intelligence (EQ) • The ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions

2. Emotional Intelligence Dimensions Self- Awareness Emotional Intelligence Social Skill Self- Regulation Empathy Self- Motivation

3. Self-Awareness • Those with high self-awareness recognize and understand their moods, emotions, and needs. • Perceive and anticipate how their actions affect others • Comfortable talking about limitations – know when to ask for help

4. Self-Regulation • Control emotional outbursts • Think through the consequences of a given behavior rather than acting on impulse

5. Self-Motivation • Directing emotions towards personal goals • Delaying gratification • Optimistic point of view in general and especially in times when goals aren’t achieved

6. Empathy • Ability to understand and be sensitive to the feelings, thoughts, and situations of others • This doesn’t mean buying into others’ points of view, just being sensitive to it

7. Social Skill • Build networks of relationships • Build rapport with others • Find common interests • Requires empathy and self-regulation

8. Emotional Intelligence Website