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Individuals and interactions - how hard can it be?

Individuals and interactions - how hard can it be?. Marcus & Chris marcus.widerberg@gmail.com chris@hedgate.net Twitter: @mawi @chrishedgate. What just happened?. I can start. Who should start the presentation?. If you're in such a hurry, then sure , go ahead!.

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Individuals and interactions - how hard can it be?

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  1. Individuals and interactions- how hard can it be? Marcus & Chris marcus.widerberg@gmail.com chris@hedgate.net Twitter: @mawi @chrishedgate

  2. What just happened? I can start. Who should start the presentation? If you're in such a hurry, then sure, go ahead! Well, if you are going to be that way, then you start! Sure, make me feel bad about it...

  3. communicare – to share

  4. communicare – to share

  5. Communication is mostly hidden Expectations Expectations Values Values Feelings How was your day? Attention Feelings Interpretation Your Body – Visible Message – Visible Other persons Body - Visible

  6. Communication is guessing & fantasy This is made up! He doesn’t really care How was your day?

  7. Most of the time, we act as if our fantasies are facts He doesn’t really care How was your day? FACT: HE DOES NOT CARE. Fine.

  8. See any of these problems here? I can start. Who should start the presentation? If you're in such a hurry, then sure, go ahead! Well, if you are going to be that way, then you start! Sure, make me feel bad about it...

  9. Listening is hard work Attention to the voice Is he angry again? I am hungry. I am irritated, why doesn’t he see I’m hungry? Bla bla bla bla... Oh, what was he saying...?

  10. Communication as a feedback loop

  11. Satir Interaction model A

  12. Satir Interaction model, simplified 4. Acceptance

  13. Playing the game! Intake Intake Meaning Meaning Feeling Feeling 7 2 8 3 Acceptance Acceptance 9 4 1 Response Response 6 1o 5

  14. The non-participatory participant

  15. The responsible participant

  16. Breaking the negative spiral A C! B D! C?

  17. Individuals and interactions- think about it! THANK YOU! marcus.widerberg@gmail.com chris@hedgate.net Twitter: @mawi @chrishedgate

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