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  1. architecture comparison feature/size matrix large simplified extensive small

  2. architecture/UI comparison feature/size matrix large simplified extensive small

  3. UI comparison feature/size matrix large simplified extensive Right now we’re here. small

  4. UI comparison feature/size matrix large simplified extensive And we could aim for here. small

  5. UI comparison feature/size matrix large simplified extensive But if we design for the needs of the user, we can scale and succeed everywhere. small

  6. UX modes: 80/20 80% 82% have 6-75 contacts (58% have 11-50 contacts) 87% have 1-5 groups?? (see questions) (26% have 1 group?) ? conversations at a given time 20% 12% have >76 contacts 6.5% have < 6 contacts 13% have > 6 groups ? conversations at a time 17% view properties 8% use tag 2% send email 0% use details pane 0% call computer 0% call phone number 0% use file transfer 0% use app sharing 0% use LiveMeeting 0% use video (flawed data?) 86% of those who clicked on a search result typed in more than 6 characters and 90% selected the 1st or 2nd result.

  7. questions Is there squim data showing that users type > 6 characters in search? Research data clams that ‘search and contact list are used fairly equally.’ … Does this account for the initial setup phase? A user would search and then add to contacts? 87% of users have 1-5 groups? … Are not users set up with one ‘contacts’ group by default? How can a user have 0 groups? Perhaps the 26% who have 1 group would like to have 0? How can contacts be “grouped by availability?” Is there a way to track the avg. number of conversations users are engaged in at any given time? Do we have any data on how often people type more than one line of text in conversations? How often are there more than 2 people in an IM conversation?

  8. looking at contacts and initiating a conversation hover activated, spring loaded

  9. Christina Siderius find contact XS

  10. Christina Siderius find contact XS

  11. Christina Siderius find contact XS Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit Lais Pedroso Nari Baumann Sarah LaMont online online out busy away offline offline

  12. Christina Siderius find contact XS Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit Lais Pedroso Nari Baumann Sarah LaMont online online out busy away offline offline

  13. Christina Siderius find contact S Beckee Harrington (2:44p) What sort of research have you been doing? Christina Siderius (2:45p) Mostly game theory. The most recent work is posted on my site. That’s great. Seen the film A Beautiful Mind?

  14. finding a contact and adding them to the contact list spring loaded, drag and drop

  15. Christina Siderius find contact XS

  16. Christina Siderius find contact XS

  17. Christina Siderius Johan R XS

  18. Christina Siderius Johan R XS Johan Ricci Johanna McClese Jo Blue Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit online out online online online out busy

  19. Christina Siderius Johan R XS Johan Ricci Johanna McClese Jo Blue Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit online out online online online out busy

  20. Christina Siderius Johan R XS Johan Ricci Johanna McClese Jo Blue Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit online out online online online out busy Johan Ricci

  21. Christina Siderius Johan R XS Johan Ricci Johanna McClese Jo Blue Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit Johan Ricci online out online online online out busy online

  22. Christina Siderius Johan R XS Johan Ricci Johanna McClese Jo Blue Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit Johan Ricci online out online online online out busy online

  23. Christina Siderius find contact XS Aaron Spiro Beckee Harrington Daniel Johnson James Nesbit Johan Ricci online online out busy Online