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Safety Through Partnership

An Integrated Approach to Safety Management. Safety Through Partnership. Agenda. Current State Safety Comparison by Industry Regulatory Activity Our Vision Driving an Evolution in Safety to the Individual Our Plan Key Elements New Developments Summary.

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Safety Through Partnership

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  1. An Integrated Approach to Safety Management Safety Through Partnership

  2. Agenda • Current State • Safety Comparison by Industry • Regulatory Activity • Our Vision • Driving an Evolution in Safety to the Individual • Our Plan • Key Elements • New Developments • Summary

  3. Opportunities for Improvement in Air Transport Safety • Aircraft Damage: $4.2 billion/yr (Flight Safety Foundation) • 3 cancellations/day • 1:10 injuries/yr (Bureau of Labor Statistics 2006) • 7.7 per 100 will have a day away from work or restriction (Bureau of Labor Statistics 2006) • 51 fatalities/yr (Bureau of Labor Statistics 2006) We can learn from this!

  4. Injury Rate Comparison by Industry Air Transportation Mining

  5. 100% 90% 80% 70% 50% 60% 50% 40% 30% 20% 10% 0% 80% Human Causes 20% Machine Causes 1903 Today The Significance of Human Factorsin Aviation Incidents (ground & flight) $5.8 Billion/yr in injury costs

  6. Safety Culture LEADERSHIP & EXPERTISE SME List SQMS PHILOSOPHY & CULTURE TOOLS T&E MANAGEMENT E-SHEC BBS ERS Safe Working Environment HUMAN FACTORS Documentum METRICS

  7. Risk Management SQMS** Safety Expertise & Team Development PHILOSOPHY Supplier Oversight FOD/Wildlife Management Safety Advocates Culture Development LEADERSHIP STRUCTURE Illinois Urbana-Champaign ERS/E-SHEC/BBS* Injury Review Board Documentum Safety Scorecards TOOLS EXECUTION **SQMS- Safety Quality Management System *E-SHEC=Employee Safety/Health Event Concern *BBS= Behavior Basis Safety Program

  8. Supplier Management • Injury Review Board • BBS Redesign • FOD/Wildlife Management • Corrective Action Model 2008 Strategy • Help Network - Safety Coordinator Training • Communication Program • Lessons Learned • Proactive Communication • Customer Contact Plan (MFA) • Survey Scores • Safety Coordinator Meetings • Safety Principles • 5 Dysfunctions of a Team • Stanford Tape Series • Safety Expertise • SQMS Integration • Safety Scorecard • Standard Work (IRB) • Cost of Poor Safety Metrics • FOA Elimination (Found on Arrival damage) • Centralized Data (Documentum) Performance Focused

  9. Safety and Quality Management System (SQMS)

  10. Mngt / Safety Culture Team/Individual Tools Procedures Policies Threat & Error Management • Lightning • High winds • Manpower & equipment shortages • New equipment introduction • Icing conditions Recognize RiskTake Action

  11. Documentum Safety Publications ARB Findings Training Materials Corporate Safety Safety Metrics Local Server Documentum Vendor Performance Program 24-Hour Information Access

  12. Visibility by Station- Scorecard -Executive visibility -Real-time analysis

  13. 2007 Performance Data LTI (+10.6%) • Improved visibility • Effective corrective action • Increased partnership OSHA (+5.1%) A/C Damage (Flat)

  14. Summary: Safety Through Partnership Drive an Evolution in Safety to the Individual Free Flow of Safety Information SQMS Data Sharing = S3P Safety Performance = Operational Performance Joint Safety Culture “People doing the right thing because it’s the right thing to do” Safety Performance Double digit improvements

  15. Integrated-Airline Management Executive Team - Corporate Governance TSA PIRC (Passenger Incident Review Committee) Customer Supplier Management Safety Performance Dangerous Goods OSHA Aircraft Movement Environmental Responsibility Energy Conservation 4 Elements of Corporate Culture: Safety, Quality, Security, “Green” Backup data

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