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Building IT Knowledgebase's - Centre of Excellence ( CofE ) Perspective

Building IT Knowledgebase's - Centre of Excellence ( CofE ) Perspective. Paul Beck 21 February 2012 SUGUK - Nottingham. Agenda. Overview of the CofE The problem - Knowledgebase's The solution Questions. Overview of the CofE and my role.

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Building IT Knowledgebase's - Centre of Excellence ( CofE ) Perspective

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  1. Building IT Knowledgebase's - Centre of Excellence (CofE) Perspective Paul Beck 21 February 2012 SUGUK - Nottingham

  2. Agenda • Overview of the CofE • The problem - Knowledgebase's • The solution • Questions

  3. Overview of the CofE and my role • What happens in large Enterprises (uncoordinated implementations) • Bring governance, consistency, Best Practices, Standards, platform and information • Environment: +100k users, hybrid SP, Autonomy search, solution design and outsourcing/partners

  4. Overview of the CofE and my role 3 functions the CofE performs: • Best Practices based on Governance • Coordinating with other teams within the Business and our preferred vendors • Development & project team consultancy: • Feasibility • Solution Design • Best Practice

  5. The Problem: Knowledge bases • A history of Lotus Notes • Strategy: Documentum, Autonomy, hybrid SharePoint, Claims • Replacement of a knowledge base 20K core IT documents • Other divisions/reusability

  6. Discovery • Documented and undocumented requirements • Functional Narrative • Functional Requirements • High Level Design/POC • Vendor Selection – off shoring

  7. Solution/POC • Design & Estimating • Proof of Concept

  8. Solution/POC • Design & Estimating • Proof of Concept

  9. Solution/POC • Design & Estimating • Proof of Concept

  10. Solution/POC • Proof of Concept

  11. Questions • Questions • Thank-you Paul Beck Twitter: @PaulBeck1 Blog: http://blog.sharepointsite.co.uk Email: paul.beck@sharepointsite.co.uk

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