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Moira Oliphant

Carer Information Strategies Learning and Sharing Event Setting the Scene 3 February 2010 Glasgow Marriott Hotel. Moira Oliphant. Carers and Young Carers Strategy. Under development Published first half of 2010 With CoSLA NHS Health Boards accountable to Ministers – vital contributors

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Moira Oliphant

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  1. Carer Information StrategiesLearning and Sharing EventSetting the Scene3 February 2010Glasgow Marriott Hotel Moira Oliphant

  2. Carers and Young Carers Strategy • Under development • Published first half of 2010 • With CoSLA • NHS Health Boards accountable to Ministers – vital contributors • Steering Groups • Carers Reference Group • Engagement Events

  3. CIS - overview • Legal requirement on NHS Boards to prepare and submit to Ministers an NHS CIS • Meet minimum requirements • Engage with stakeholders in developing the strategy • £9m to Health Boards and Scottish Ambulance Service over three years • How spent year 1 allocation (£1m in 2008-09) and spending plans for years 2 and 3 (£3m in 2009-10 and £5m in 2010-11)

  4. Minimum Requirements • General (including arrangements for involving carers and young carers) • Content (including information carers need) • Delivery in NHS Operating Systems (including information to carers by GPs and hospital staff) • NHS Staff Training • Training for Carers • Accountability (lead officer) • Monitoring (baseline information/outcomes/indicators) • Policy context (best practice recommendation) • General principles (best practice recommendation – including equality and diversity)

  5. NHS Lanarkshire NHS Borders NHS Tayside NHS Lothian NHS Highland The Moffat Project Opportunities and challenges Work with GP practices Young carers Carer awareness and e-learning Young carers Work with four Health Boards Presentations

  6. ACTION PLANS • Theme: • How carers are informed and empowered • Aim: • Carers who need information and support should receive it • What we plan to do: • Appoint an NHS Carer Support Team to support NHS staff • How this will be measured: • Monthly progress reports/follow-up phone calls with carers following patient discharge: • What we have achieved to date: • Five team members appointed/induction etc • What difference have we made: • eg, GPs and staff have better understanding of role of unpaid carers/** carers signposted to services • Outcomes: • Better informed/peace of mind/partners in care/personalised support/improved health and well-being

  7. Actions • Write to all NHS CIS leads on 2008-09 annual update • Write to all NHS CIS leads about 2009-10 expenditure and 2010-11 plans • Approved plans on websites • Annual updates on websites • Resources to be spent on carers’ issues • Full write-up of today’s event. Report to be sent to CIS leads (copy, Chief Executives) and posted on website • After 2011

  8. Moira Oliphant Primary and Community Care Community Care Division Policy for Unpaid Carers St Andrew’s House Edinburgh EH1 3DG Tel: 0131 244 3503 Carers.Strategy@scotland.gsi.gov.uk Contact

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