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Transportation and Housekeeping

This agenda outlines strategies to improve patient flow and housekeeping operations in healthcare settings. It addresses common issues such as emergency wait times, length of stay, and clinical efficiency. By leveraging technology like Connexall, we can automate transport requests and streamline communication between healthcare staff. The aim is to reduce information gaps and eliminate non-value-added steps to enhance overall efficiency, minimize surprises, and ensure a smooth discharge process. Our focus is on configuring technology to support a seamless experience for patients and staff alike.

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Transportation and Housekeeping

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  1. Transportation and Housekeeping

  2. Agenda • Patient Flow: The Bigger Picture • Common Issues • Technology

  3. Patient Flow • Impact • Length of Stay • Emergency Wait Times • Clinical Efficiency • Cost • Government Metrics • Performance based billing • Transport • Patients • Specimens/blood • Equipment • Housekeeping • Routine Cleans • Discharge Cleans • Infection Control

  4. Starting State • Call by Requester • Dispatcher • Interaction with system • One-to-One association • Manual data collection

  5. Conclusion • SURPRISES LEAD TO INEFFICIENCY • How to Improve • Obtain Information From Most Reliable Source • Make Information Transfer Easy • Configure Technology to Support the Process

  6. Connexall State • Connexall + Supervisor • Automate Processes • Collect info • Prioritize • Dispatch • Reduce Information Gaps • Remove non-value added steps

  7. Click to edit Master title style • Transport Request Flow Porter Patient Primary Nurse Medical Imaging Patient

  8. Enhanced Flow: Patient PULL Click to edit Master title style Porter Patient Primary Nurse Medical Imaging Patient

  9. Thank you

  10. Room 201 Status Patient John Smith in Room 201 is discharged and ready for transport. Porter Nurse, Please discharge this Patient Connexall Yes, Doctor Smith Select Discharge Room 201 from phone Hospital HIS

  11. Seamless Patient Discharge Room 201 Turnover Room ready for next patient Room 201 Status Connexall Housekeeping Selects Task Complete Hospital HIS Porter Selects Patient Picked UP

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